Trafford Leisure

As others have said this is potentially a very useful app if only it would work correctly. I found the app to be very clunky and not very intuitive also unable to retrieve my bookings. Very frustrating!

Excellent service Mark Golden helped me with my membership he was a star

Tried to use the app to book badminton, couldn't get it to show free spaces properly pending the member type chosen. Had to go on site to see a staff member to be able to book. Also very poor that members still have to pay £10 per court to use the badminton hall even though you have to bring your own equipment.

App is just about functional but could do with a user experience overhaul. Payment options are infuriating

It needs ApplePay or at least the ability to remember card details. Having to re-enter my card details every time I book a swim is tiresome

As a rare user I was directed to download the app which has proved to be very frustrating. Having registered and topped up my credit I’m still being asked for my card details to pay again.

About as clunky and frustrating as it gets… spend so long trying to find the session at the correct club and pay that the session didn’t have any spaces left. Complete waste of time directing people to an app that doesn’t work.

As others have said, this is potentially a really good app, and it’s certainly more convenient than having to use the old website but, BUT it won’t load regularly (or does so dial-up slowly), and times out and presents issues far too often. I have a 6S and 4G; it’s not me. Even on WiFi it’s really unreliable. I’ve probably got a few ‘no shows’ against my name on my membership because I’ve tried to use the app to cancel but it wouldn’t work, and I mean for hours, on multiple occasions. Please invest a bit and improve it!

Potentially a very good app but Partington not included at all.

Potentially a good app! Doesn’t currently replicate the same information that the old website content offered though... Centre Opening hours - can’t seem to find them in the app Gym opening hours - I can book on a class but what time the gym opens and closes I can’t see