Trail’s End

It’s nearly impossible to find where to click a placed order from undelivered to delivered. It’s the stupid little truck icon way down at the bottom of the order. Carefully click it once. The real thing that burns me up is you have to enable the app using your microphone EVEN IF YOU ARE TYPING #’s IN AND DONT HAVE SQUARE or ever intend to use it that way. No where - no where is this documented.

It’s bad enough getting kids to hock outrageously priced popcorn. Now I have to give up sensitive data on my phone to use the app?? Why does BSA need access to ALL of the pictures on my device? Why do they need access to my Apple Music data? Ridiculous.

I’m still trying to decide if this app is only very poorly written or if it was also designed to be intentionally hostile to a user’s privacy. It refuses to allow significant portions of the functionality unless unrelated permissions are granted. Frankly, I question why it is even permitted in the App Store.

The app just doesn’t seem to be made well. I can’t complete registration. On the username and password creation step, if you try to change the username there is an overlay that shows up and hides everything in the window. Only way to get past is to accept the default username. When it gets to the last step to pick the council, district and unit, the app gives an error saying, “There was an error updating your unit”. Does the developer not test their app before publishing it?

Half the time you can’t log in correctly and there are errors. Keeps telling me to login online.

Could register a biometric, but then it wouldn't work for login (login button didn't work). Had to delete the app and go back to password. Bigger issue was I couldn't get the bluetooth reader to stick in the app. It would show ready, but when I went into Credit it asked for a reader. And I went back into the reader list and the registration was gone. Tried a number of times and no luck. And not much help in the FAQ.

Doesn’t let me keep both my kids logged in. Very hard to use while going around the neighborhood. Going to ask my pack to find a different fund raising option.

The mechanics of the app work great but currently it allows customers to pay via text but allows you to complete the sale and take payment without capturing any information. Very stressful experience using it for the first time.

What a frustrating waste of time this app is! Always getting connection errors. Password situation is out of control. Every time you start the app you have to re register the phone and wait for text notification. Enter that back in the app to get it started. If you have two kids with two logins you switching kids requires more texts and passwords to switch accounts. Can’t remember passwords, Face ID, or thumb. Selling popcorn should be this hard. Scouts should look to another app that can do transactions properly.

This app is a hot mess from a user interface standpoint. Not intuitive to use, touchy interface, and the whole thing with some items being online direct sales vs wagon sales is confusing and sloppy. A kid should be able to operate this app. As it stands you need a full time IT professional to assist with sales.