Travis CU Mobile

Good app

I am disappointed with the new app. Maybe this is the bank but instead of withdrawals going thru within a day. It takes 3 or more. And this is business days. Deposits take longer. They are sitting there pending and I am waiting for them to go thru. Also not all of my purchases show up as fast. I bought something and it didn’t show up till way later that day and it took 3 days to go from pending to being taken out of my account. Yeah this upgrade gives you all kinds of bells and whistles but now it is slower and super annoying. Also it’s down a lot more than the old app. Just goes to show all that stuff you added just makes it run slower. Just not a fan of this slow and all kinds of useless junk app.

The best Bank. TCU has my back.

The new update on the app made online banking worse in my opinion. I’m constantly going into the nearest Travis near me and asking many questions because everything is so much more confusing. A lot of my money gets held for absolutely no reason. I get helped but then it happens again.

Toto

This app used to be great and I never had a problem with them before now, this new update made the mobile deposit much worse to the point it’s unusable, first it automatically try’s to take the picture for you and doesn’t read the check correctly, after I took it manually a second time it still said it couldn’t read it and asked me to do it again. The third time it finally worked, that is until I woke up the next morning and saw that they reversed my check because the image was unclear but I looked at the images on the app and could read them fine. Unfortunately most of my check went into bills so now on top of my check being reversed I’m now in the negative and they charged me a reversal fee for their faulty app. Hope to get this taken care of in person today and if they can’t help I will definitely be closing my accounts.

lol I can’t believe people are on here complaining that the app is more modern, intuitive, and processes user action faster. This was a much needed update to a severely outdated system. Banking needs to be younger to be competitive and this update is the reason I left chase and decided to bank local.

I love the new look with TCU very useful and detailed :)

Don’t like the update. The old one was totally fine.

I enjoy the previous app, had everything I needed ran smoothly. Now have people agree to new terms “recommend reading” and be part of the government system. Like others have said time to look elsewhere. Valley Strong credit union is moving in solano county heavy, may look into them. Also the walk in banking has gone downhill, wait times are to much.