Triodos Bank UK

Simple app and specially kudos to the team that ensure its performance, speed and security are quality. Please keep this up! Things to improve: Name of receipient to display accurately as users’ typed. Currently, the last few letters are omitted.

Wonderful

Love the ethical stance Triodos take, after taking my time to do due diligence I signed up through the app and I’m still waiting on my application, many working days after registration. It’s clear from the reviews that Triodos works like banks used to work, minus the high street branches. Yet, they operate with an app and have a challenger bank vibe, however they lack the features of other challenger banks, the majority of which can give you an account in minutes. This dated mindset to financial services seems to be common with companies that say they have a ethical stance, as much as I really want to use ethical companies, confidence in my personal financial services will always come first.

Triodos App is great and easy to use

Really happy to use an ethical bank but there are compromises - app is not as nice to use as Barclays, have to post cheques off, doesn’t work with Apple Pay

Best bank, best app. Love Triodos R Aitken

The new account summary has not only solved my original problem of struggling to differentiate between accounts but has gone above and beyond by including info such as the amount paid into my ISA this tax year, how many fee-free withdrawals I have left this period, and more! So impressed I have actually left a review on the App Store, well done 👏

Hi, I’ve had my Triodos Current for 4 years now, Saver for longer & Thrive even longer. Never a problem, fast & secure, and all in the knowledge that Triodos is the only functionally ethical bank available in the UK right now. Quietly brilliant ! best regards CwP

I hold an ISA with Triodos. Gripes with the app: no facial recognition login and a convoluted process for paying in funds. Rather than being able to simply pay straight into the ISA by debit card or DD, I have to transfer cash to a cash account which then gets moved to the ISA. Feels like the customer has become involved in a back office function. I would consider opening a current account but the years of delay in deciding whether to offer Apple Pay and general lack of innovation on the digital side have put me off.

Generally very good. App easy to use. Clear information in notifications. But difficult if having to pay in cheques. Posting them seems really old fashioned and backwards. Also unable to access the website without 2 devices. I had to renew my iPad just to access the website and often I’m away without WiFi (for iPad) without which I still can’t access the website to initiate changes.