Turbolock

When I set this lock up 3 years ago, it worked beautifully. Last year, it would not allow me to customize the codes. It gave me 15 digit codes which is different for guest to remember. Now the app is not working at all. There is no tech support

Did this company tanked? My app won’t work and I cannot adjust password cause the app is useless. Been like that for sometime now, and now I’m stuck with two useless door knobs which i will have to replace. Will have to throw away cause what use will they have if I cannot reset pass code??

I cannot seem to register my door lock with this app, and getting a network error. I have reviewed the Turbolock FAQ and more, and now wondering if they went out of business and didn’t notify consumers.

This app has been saying “Network error” for several weeks now. Phone calls to the company are cut off as “user busy”. Attempts to email their support only gets an auto response saying they’ll get back to you in 72 hours. But no one ever does. Web site shows all products out of stock or with no “add to cart” button. Try to login to your account and you get some kind of weird page about access has been denied to their wordpress site. Can they not have the decency to at least make an announcement on their home page so that loyal customers like me at least know what’s going on and can now shop for a replacement smart door knob? I have an Airbnb and rely on this to support my guests. Apple, are you able to confirm if this app should even be downloadable anymore?

Downloaded app, but unable to complete registration. When I try with my phone number, I never receive the verification text. When I try with my email and open the hyperlink sent to me, I receive an error message. As app is broken, can’t give anything higher than 1 star. Will take my business elsewhere.

Doesn’t work

I’m lock out because my app won’t load and getting a network error message Update when daylight savings time changes the app doesn’t work

Turbolocks are really powerful and this app is a great addition

The design is sleek and modern. It has many different features but none of them were tough to understand.

I've had a very peaceful experience with the app. It tracks and stores all my data and gives me accessibility to my devices.