U Guard

Paid a lot of money for your equipment and now your app is broken, you should reimburse us clients who purchased your security devices...I'm in Canada so your equipment I paid more up here for 2 sets of electronic equipment for inside and outside surveillance camera's...😡

This old camera is okay, better ones out today. The app USED to give me alerts if someone or something came near the cameras which was a plus for the cameras, but for some reason it stopped giving alerts. I deleted the app than reinstalled, made sure notifications were on and then rebooted the camera etc. Just does not want to give alerts anymore and the time it takes just to get a look at one camera takes forever to load on my phone.

DON'T BUY IT GARBAGE. The app does not support the home network device.

I have model UDR744 security cameras from Uniden that I purchased from BJ’s Wholesale Club about five years ago. It came with two cameras and a monitor and I purchased two additional cameras separately. Everything worked fine until about a year ago when I couldn’t see the cameras in the app. They work locally from home, just not over the internet. Contacted customer service who was useless. I will now be getting rid of these cameras and adding Ring models to go with my doorbell. Very disappointed that Uniden stopped updating the app. Stay away from this company. Customer service has gone downhill over the years. Another company that suffered from the Covid-19 pandemic. RIP Uniden!!!!

So my cameras are still functioning but your app doesn’t seem to be working with it anymore no support at all. Are we just supposed to throw them away even though they function. I think it calls for a law suit for not holding your end of the deal. I purchased you keep it running by updating software.

This app hasn’t been able to connect for about a year now. It doesn’t work.

Worst app they ever had. Will remove it.

Please update the app to work with IOS 13. Security is important to your users.

Since updating, app will not load. Otherwise I’ve been using it for several years with no issues.

Streaming can be laggy and unreliable, but currently I am unable to play back any recorded video - the time stamps appear in my “Events” tab, but when I click on a specific video file, a blank black screen appears, and the video never plays. This seems to defeat the purpose of a security system, does it not? This has been an issue for over a week, and there’s seems to be no end in sight.