Ultimate Rugby

Used to be the best rugby app out there. Now it has too many bugs and features not working. Today, when selecting a news item, the item shows for 1 second then my phone screen goes completely blank. I suspect it’s a rogue ad as it happens on all news items. Very poor. Like previous reviewers I will not be renewing my subscription.

I have a valid, current, subscription to Ultimate Rugby from the Google Play store, linked through my Google account. I can’t use that subscription here, which is almost to be expected, but the same subscription here is almost 3x the price! I won’t be paying it. I’ll have to rely on other sources now. Shame, as I’ve been a subscriber for years.

Subscribed for years but now cancelled. A few bugs and annoyingly have to ‘restore subscription’ every time I open. But just inaccurate now, data and stats wrong especially for the English Prem. Shame, I would/have spent money on a good rugby app, but this is no longer it

Long time user of the app (paid) app gets getting worse, delayed feed, better off checking twitter. Cancelled my subscription. Increased prices at what cost ? No instant highlight links better off going straight to YouTube.

Been using this app as a premium member for a few years now. I’m seriously disappointed with some much needed basic bug fixes. You have to log into the app every time as a premium member, as it doesn’t recognise your subscription. And therefore gets you to unlock it each time. I find some of the features tricky to use. It’s hard to find teams you support easily or even trending news in a hurry. If you get a notification for a news piece, you rarely can click the notification to be take to the story. Mainly to the homepage, or better; the premium account log in page. Really needs to be tidied up as these problems have been going on for years now

I have had the App for several years but disappointingly it certainly isn’t as good as it used to be. Unless you are following the URC or Internationals the commentary is nothing like it used to be. Other competitions (Premiership, Top 14) you just basically get told about replacements and a score. Even when cards awarded etc.. never told what it is for. Certainly can’t follow a game the way you used to be able to. Player profiles don’t seem to be updated regularly, often no profile pictures and outdated information. Also disappointing that don’t really seem to be doing enough in terms of profiles etc… for the Women’s game. Used to recommend to friends as felt best App out there but don’t any longer because of the standard. Just had my subscription renewal notice and told it is going up £5! On the basis I don’t think it is even as good as it was 3-4yrs ago never mind them making improvements for the extra money certainly won’t be paying more and renewing! Really disappointed!

This app is brilliant for the content that it provides, squad updates, competitions and live scores it’s the best I’ve used. I’ve got the premium subscription as well as it’s well worth the money, but … I’m so tired of having to constantly restore my purchase every-time I open the app, this bug has been going on for almost 3 years now can this get sorted please. Another issue which has recently returned which I believed was gone is the competition and team favourites doing nothing. I select my favourite teams and competition which I actively follow, it shows up on my profile yet when I go to see the fixtures, I’ve got every single game being played for the next year showing up for every competition. I reset it by unselecting my favourites and redoing and now I’ve got no matches showing up. Can’t win. Like I said there’s some big bugs really ruining the experience but once you finally get to what you what the content is brilliant.

I think this app used to be fantastic. I have paid for this for over a year and the real time commentary used to be great. The update is absolutely awful, it’s so hard to use the app. I often can’t scroll down the team list without scrolling down the page. Please go back, i love the old format and just want to see the teams and live happenings

I understand the desire to put premium content behind a paywall, but even the most basic information (freely available in many places) such as competition tables are now hidden from view. I’ll just get them from the BBC app then and delete this one. Incomprehensibly daft to have such a low bar.

Please hire a UX Designer. Every feature of this app is so difficult to use.