UMMC Patient Journey

Why no change? Why no update on post medication? Why I cannot submit my feedback??? Why my appointment time changed to 8am & not 9am? Help me please!

Very very Slow customer support

so what can do for next?

Never seen so unsupportive and arrogant hospital

Orang lain buat apps ummc pun nak buat apps. Dahlah nak fahamkan website pun baru je nak pandai, tambah lagi apps lagi susah nak faham. Kenapa tak boleh mudahkan je pesakit? Pesakit tu umur ramai yang 20s ke??

No appointment appear in “future” tab due to certain reasons but I feel it should be included too with remarks. Payment wasn’t recorded for all payments made.. not a good app if you want to rely on it to check for upcoming appointments or full payment records. Suggest you to upgrade the apps to align the records as per your system so that all records shows in app.

This is the most useless application to exist. I’ve been trying to make an appointment for past few days and can’t even click on the time a lot. Pls do better 👎🏽👎🏽👎🏽👎🏽

There's only few available dates but no single time slot is available. How am I supposed to make an appointment? Are the system expecting us to log in every just to check for availability? Then, what is the function of the application? I thought the aim of this application is “Tempah Slot dengan 3 Langkah Mudah” LOL

dah a few day try nak booking slot..error memanjang..bila call klinik , suruh booking online tapi tak dapat2, nak walk in terus nanti takut buang masa tak boleh masuk, dah full.. tak membantu ur apps

No appointment found in the apps even the date stated in blue card. Reason given by counter appointment over flow until apps cannot capture. Does this apps got limit of capturing patients appointment? Or system issue?