I LOVE this company, but there’s 3 issues…
To start off… I really do love this company! It’s awesome. I have been following Christopher for a very long time. I will gladly change my review to 5 stars once these issues are resolved. The cons: 1. prices are going up (although they have good subscription discounts and promos to counteract this) and it can be very expensive for most of the supps. 2. The app is quite terrible. Glitches with billing, products, discounts etc. I also can’t get my VIP benefits linked up. 3. I was sent a couple of “gifts” for free with my order (and please don’t get me wrong I’m grateful) but they were women’s supplements. I think it should be pretty standard to receive gender specific gifts. For instance, I received Florette… for feminine health, and I was told by customer service that men can take it. However on their website it clearly says for women only. Why would I take that? 4. They switched to plastic bottles “because they’re breaking?” But they wrap them very nicely, so it sounds like a cost cutting step. Keep in mind that microplastics leach into supplements, but yet you’re a company that prides itself on being very health conscience? Doesn’t make sense. Bring back the glass! The pros: 1. Some of the best customer service I have ever seen. They’re responsive through text or email and are quite efficient. I do wish we could get better access to talk on the phone. 2. The products are TOP NOTCH. I have a background in medicine and have looked at the clinical doses and the corresponding research for each item. This is why I loved Christopher in the first place. The guy locked on to a powerful niche in delivering quality ingredients. 3. The promos and gifts with orders are awesome! Keep it coming and continue to push on this! I love the new idea for the VIP yearly service that adds to rewards and bonuses. Please keep the costs down (since supplement margins are insanely good) to help the everyday American out here’s All in all a great company. There are some things that could make you a STELLAR company, and you’re not far off. Keep striving for excellence! Let’s see if we can get some of these changes made! I recommend you purchase a subscription to get a discount, and start slow. Build your tolerance and wait for some deals!