United FCU Card Controls

I haven’t had any problems I don’t mind the extra app. You still have to log in like I have done the past 10 years.shows mine and my husband’s purchases. I can pause it and that might come in handy.

They “improved” the single app that was a one stop for your cards app and made it 2. Because some coked out bank with a hundo rolled up hanging out his nose had a “good idea”. Debit card just randomly declining now . Thanks UFCU

Giving 1 star is too generous. Having to use a separate app for the credit card is inconvenient and with no added gain. The app itself does not show a running tally of the total. There is a balance listed at the top and the. Purchases listed are below. However, If there is more than one card holder on the account, their purchases show up under their account and you would have to log in as that person to see those purchases. Previously we could see all purchases on the card. There is no reason for this. If it’s a joint account all purchases should be visible to both parties. It’s difficult to make sure the card hasn’t been compromised and to keep track of balances this way. Not to mention it takes several steps now to pay the balance. There is no reason for it to be this hard. The only reason I haven’t left is because we have had this card for many years and it helps the credit score. Nothing good to say about this app at all. Terrible.

Whenever I try to go to the app, I can’t. It links me to the original app. Either improve it or stop forcing it to utilize it to review our activities

At first when I tried this app I thought ‘you have to be kidding me’ and it only got worse. If I didn’t have my credit card there for a long time I would close out my accounts. Why change this and make the process less user friendly, more clunky, more time consuming, and overall like a dinosaur? You’re taking steps back United.

The biggest issues with this app is that it regularly applies your payment to the wrong card if you have more than one UFCU card. This has put me in a precarious situation several times and had a negative impact on my credit score by artificially inflating my utilization rate. The second issue is that if frequently dissconects from the UFCU app and has to re-installed just to log in. You can’t count on it to work when you need it. If the app had an internal feedback function i could have raised these issues with the dev, but alas had to come blast it in the App Store. The implementation of this has been severely detrimental to my previously excellent UFCU experience.

This is ridiculous, cannot sign in use my know credentials. Why do you need a second app, frustrating to say the least. The management of United is out of touch with the members.

I used to really like banking with ufcu. Now it just feels like chemical or first source all over again. I’m closing my credit card account- they obviously want to make it difficult to pay so you rack up interest.

No new functionality that is even close to necessary. Need an extra app to do all the stuff I could easily do before…in 1 app. Edit: enough of a pain that I got a new CC and now thinking about leaving UFCU entirely.

Just another useless app that’s only intention is to gather and sell our data. As if they already don’t rob us enough as it is. I will be paying off the remaining balance of my card and closing out my accounts. Remember, to be a private system, you must be allowed PRIVACY.