Uno Pizzeria and Grill

Superb customer service is the cornerstone of any successful business, acting as a vital touchpoint between a company and its clientele. UNO’s Pizza extends beyond mere transactional interactions to encompass a holistic approach that prioritizes the customer's experience which makes it more distinct. Highly recommended this Establishment💕💕💕

It will post with my personal of 5 paragraphs per page. Sighs- Best review ever. Autoscheduled since 1150 B.C. Place order and handle all things before ordering your food. Never in and out relax and watch everything fall into place.

I luv Uno’s!!! Always fast and delicious!!! The servers and bartenders are always kind and courteous!!!

They upload a free appetizer to your account but there is no way to redeem it. Not the first time this has happened. Absoute trash app

This app doesn’t work for the main locations in Chicago. For the original location on Ohio Street is says “invalid restaurant or restaurant could not be found” when you click on Order Now. For the Due location, it erroneously says it is closed every day. I have told Uno about this, but nothing is done to fix it.

Ordering and searching works pretty typical compared to other online ordering apps. Apple Pay doesn't seem to work though, which is why I didn't give 5 stars

Today is my moms.birthday let’s do the surprise for real bring moms dessert thanks from Sammy

Rewards disappear, accounts disappear, and when they make you sign up for a new account there is an ”email opt in” checkbox that you MUST check in order to create an account. So it’s not really an “opt in”, as there is no option. By the time your done placing an order, you start to remember that the quality of their food has also dropped as prices continue to go up. This was my last order.

The app could be improved. For example, if you accidentally click rewards balance after entering your gift card, all the numbers are erased. If your gift card doesn’t have sufficient funds to pay the entire bill, there isn’t an option to use the gift card first and pay the remaining balance on a credit card. When using the app on an iPad held in landscape mode, some of the items are not visible. Proper design would compensate for this. With some of these improvements, this app could rate much higher.

In app the tip is easy to bypass. Then I wonder who the tip goes to? The delivery driver or the cook? Then would not let me leave feedback on the pissy driver that walked away from my wife mumbling about no tip. I had a tip on the counter but was in the bathroom. When I ran out after him I listened to him complaining about a house like this a no tip. He was so busy he didn’t hear me yelling and waving my arms with his 5 bucks in my hand, but no shoes on.