Valley Metro

We were waiting at the trolley stop under a hot Arizona summer sun and wanted to know when the next trolley was coming. Unfortunately this app is too big to download without wireless. Since it’s stated purpose is to help people on the go, that makes it totally useless.

New way to pay is trash

How can you have a app and not have the ability to buy weekly or monthly passes when switching to nothing but digital tickets

Don’t want to buy the copper card

This app is so helpful and convienant!

It doesn’t allow iPads to use the QR code when checking in ticket at the scanner.

I love the convenience of being able to buy passes on line without going to a kiosk.

There should be an easy way to have disabled people upload their passes without buying them. And these passes have a special mark to show they have a pca to travel with them as well. And put appropriate benches at most bus stops please.

As a bus driver, it’s really frustrating and I gotta sit there and wait for 5 to 10 seconds sometimes even up to 20 seconds for the mobile app to read the QR code. I understand you’re trying to move in the right direction but there’s better technologies out there like NFC. The older smart car technology/the new platinum card so much more faster. You guys don’t understand or you guys don’t have to sit there on the bus as a bus driver getting behind schedule sitting there waiting for the customer to open up their phone then load the Valley Metro app… it’s absolutely unacceptable for you to release or not include an NFC option for the smart phone platinum card pass whenever you decide to release the platinum carts absolutely unacceptable if it’s not included. Especially Apple express card option. Also as a person with a tech background/web developer… QR codes are not the right option in a fast pace environment..

I experienced a late druve