Vanishing Inc. Magic app

Each time I try to watch my “downloads” the app vanishes.

I used to provide a 4 star rating, now it’s 2. While I love VI and their customer service is top notch, the app isn’t it. Back in 2021, I asked a question via a Q&A session when the app would be updated. They said by the end of the year. Aside from an internal UI adjustment in the home screen, no physical app adjustments have been posted to the App Store. The most recent problem I’ve faced is, aside from small-sized PDFs still not working, is most recent purchases haven’t been showing up in my library. On top of that, after deleting/reinstalling the app countless times, only about 1/3 of my library is there. Yes, I can use my browser, but what’s the point of using the app when you get to that level? Andi, Josh, or whoever is reading this, again, I love your company (and app… when it works!), but please, on behalf of magicians everywhere, update your app!

If vanishing magic takes over other companies and the downloads are transferred and I’m simply clicking on the performance and the app closes automatically then what good is that app? Smh

As others have noted, some downloads (such as PDFs) crash the app. Also, if I have downloads in progress when the app crashes, they’ll resume when I relaunch but all of the file names disappear from the Download Queue page. (I have a row of progress bars with no file names). The app overall is great, but these UI bugs make it very frustrating to use.

Crashes every time I try to play or download any of my purchases. They should either fix and update it or remove it from the App Store.

App won't launch. It brings up the title screen and disappears.

As others have noted, I use this app to have reference material offline. I like being able to purchase directly from the app, although a search feature or at least some kind of sort would be nice. Downloaded videos are great, but pdfs still crash. Fix that and it’s a five star app!

When I first downloaded the app, ALL the various downloads were available for purchase right from the app. Over the last few months, the downloads are no longer available for purchase. When I click on the various links, the pages come up blank. The only available for purchase are e-books (4) and lectures. I have also deleted and reinstalled the app, and same issue. Has this been addressed?

App does everything you need and it's super convenient to be able to watch your downloads and read books right from it. If you haven't made the complete switch from other magic company's to VI, then this app will make sure you buy all downloads from them, it really is that convenient and easy to use. (If I sound biased it's cause I am ;) Vanishing Inc has treated me extremely well, respectfully, and been more than generous which is something you don't see often anymore in company's, they have forever earned my repeat business, respect and word of mouth advertising.) Ryan Lockwood

App lists product downloads, but the moment you click on one for more info or to purchase, it errors out.