Velvet Taco

I registered the payment details. When closing the cart and paying, I was debited from the account but the cash register didn't close and I was left with the loss and without the food.

If you order online or on the app, really go slow and check and re-enter the tip amount that you want to leave, because they will enter a tip for you and trick you into tipping the amount they want you to tip. The website takes a tip from you if you don’t go through and check it yourself. You cannot just place your order online and have the price be the truth. They take a tip from you if you don’t go through and check. Not saying not to tip them, but I’m saying they will take it from you. And when it’s an online order, You don’t necessarily need to tip. Or at least it shouldn’t be taken from you.

Registering a card for payment is rather confusing and it doesn’t accept discover. Has to be visa or mastercard only. The app is otherwise user friendly.

Very buggy app. No smooth transition from menu items. Good food but terrible app.

The submit button is disabled after I gave a low rating this may be coincidence but I cannot submit unless I choose a high rating, word choice does not matter

Imagine if every time you ordered delicious tacos from VT, you had to pick up your monitor and set it on its side to complete the order? What a pain, right? Well, if you use an iPad with a keyboard, that’s exactly what you have to do because this app still doesn’t have a landscape mode. I think it’s the only app on my entire iPad that doesn’t have a landscape mode. It’s 2024, almost 2025. Time to update the app for the current century!

I came and I didn’t get a receipt. I asked the gentleman manager and he said he would send receipt to me. Two weeks later but never received it. I still like velvet taco but superior product and price should also have superior service.

They do great food here and always take care of my order. If they run out of something, they treat you right.

I'm going to have to stop ordering from velvet taco. It's took me 15 minutes to get this thing to work. Why can't I just log in?

I love coming here. The staff is always so nice and the food is great. I never have any complaints.