Veradigm EHR Mobile

Often days I entered the wrong id or password upon login with faceid (even without face id) I have found a fix that works sometimes— look away for a few seconds, then back at the phone. Sometimes it will let you in. But about 75% of the time, login fails no matter what I do. Lots of attempts, fail, force quit, repeat.

The app isn’t very user friendly; leaves a lot to be desired in terms of navigating the EHR. Most of the time, I’m not able to use the app due to repeated errors indicating I’ve entered the wrong password (I haven’t).

I would give this app 0 stars if I could. Crashes constantly, glitches while in the app, and despite confirming correct password with desktop login the app will often not let me log in. Not to mention when it is functioning “normally” the layout and interface is terrible. As a 28 yo it’s difficult to navigate, I can’t even imagine how some of the older generations could ever utilize this app.

Touch ID nor Face ID work anymore. Also cannot get login with pin to work either. Every time have to login with full password. Provider don’t want to use full passwords. iPad has been put on a shelf till fixed.

FaceID is no longer working, as evidenced by multiple reviews here. When I try to enable FaceID in settings, Inuse EXACTLY the same login credentials as I just used to log into the app, but it says invalid login credentials!! Please fix the app so it allows FaceId logins again.

Urm, nope. Still no Face ID function that I can find.

Since the update, I can no longer use Face ID to log in. I keep getting “Please Enter a Valid Username and Password.” Allscripts fixed one thing and breaks another. Why can’t we have one update that works like it should?!

Pro version could Review and call patient so that could document for nurse to call. Now option is gone and only review or forward. Forward does not include lab results. This is a step BACKWARD. Also when looking at new labs no longer do previous labs show up as did in Pro version. Please fix.