Virginian Pilot

I receive notices of articles I’d like to read, yet despite my subscription which I noticed I’m still paying for, what I read is I’ve no access to the articles & suggestions that I should subscribe. In light of my ongoing disappointment, I feel this ⭐️⭐️ rating is generous. The Pilot can do better. Perhaps they’ll read my review and make this right? ¯\_(ツ)_/¯ Jp Barnes

It is hard to navigate. Horrible. Not efficient at all.

This app is bad. I have a question regarding the newspaper’s content and I can’t find a way to email customer service. I might cancel.

You guys lean a little to much to the left not balanced.

I have a subscription to Va Pilot online that keeps stopping me from logging in. I live on Chincoteague where you discontinued delivery service several years ago. Paying for VP & being unable to easily access is unacceptable.

I pay money and it always says I have reached my limit It why I quit before in the past My subscription needs to be linked without all the xtra work

Question: As an old senior citizen and pretty much computer illiterate…is there a way for me to work your daily “puzzle page”? I thank you in advance for any assistance.

I previously viewed e-edition on my iPad with landscape view, two pages wide ( like opening a print edition of the paper) prior to the Pilot eliminating this option a couple months ago. I protested to customer service and hoped that the landscape view would be restored with the latest update. Nope- still no landscape view to make it more convenient for tablet users.

The new update released March 2024 is a disaster. Advertisements continue to pop up without warning, blocking the article content. In many cases in advertisement at the top of the screen and at the bottom of the screen reduces the readable content to only a few lines. I am a subscriber and it seemed to make no difference. twice while reading the same article an advertisement completely dominated the screen and no content was readable.

Not a fan of the removal of this feature. Why can’t the option be available to use the app in either orientation. Now I have to hold the iPad instead of using the prop up feature of the tablet cover. Very frustrating