Visonic-Go

System not user friendly, not intuitive as expected. Many malfunctions. No push reports on status. Practically, almost useless.

Dear Visonic Team, your latest iOS APP "VISONIC-GO" vers. 2.18.0 (released 27. April 2020) has a major security issue: A) in the new APP the home owner can not stop the Installer Access via NO/YES button anymore. Now the home owner can only say CANEL or YES. But not STOP to the existing installer access. This means if installer access is granted ones it can NOT be stopped as before in your previous verson 2.8.3 .. and this means that the installer access is granted for days or even weeks without control of the home owner ???????!!!!!! THIS IS A NO GO and a major BUG !!!!!! Please fix this bug ASAP !!!! B) Touch ID (Biomentric function) does not work. If enabled once, it will never ask for Touch ID again to open the APP. I’ve tried this many times. ==> BUG C) User Management - is not working correct: I have for example 10 Users set up already in the old Visonic-GO app (vers. 2.8.3.) with real names for User 1, User 2, User 3 …… in the new verison I can only see "User 1, or User 2, User 3..." in the Menue of "Latest Activity" . there is also no more additional info to the custom names connected to all existing Keyfob ... only "User 1" , "User 2" but not "User 1 - Joseph", "User 2 - Paul" ..... please get this fixed . A new APP version should be secure plus have the same basic functions like on the older APP !!! What steps are planned to solve these things? When are planning to fix this issue???

after update again and agaim asking for update and page is not opening

After entering the access PIN, the app crashes completely. Previously after the update I was getting a "certificate error". Gets worse with each release.