VivoCity SG

Worst app ever , not functioning at all , prompted receipt submitted but no record upon checking . Think twice before downloading this lousy app

VivoCity is totally not serious about this app and just using it as a gimmick. Simple functions were made complicated. Previously automated functions were made manual.

Seeing the number of 1 star I was taken by surprise and unfortunately I can only confirm this. From setting a password that do not accept special characters… took me 4 times to understand to the level of reward. Sooooo $200 spending to get a parking coupon ( seriously??) to $4000 to get a $10 voucher. I am just wondering if anyone knows how to count there. Do they really think it makes sense to spend time downloading receipts for that ? Probably we all have better things to do 🙄 Pity the idea is good and probably need to be enhanced.

Apps not working well

Why does the app allow adding vehicle details but does not allow user to edit vehicle IU or remove vehicles?? Doesn’t make logical sense..

Vivo rewards do not accept online receipts issued by their outlets. Only physical receipts. My online email receipt screenshot was rejected.

Toilet take ages to upgrade and lack of toilet. WTF

App designer, please do something about the logout button. It is covered by the features bar below. I had to try numerous times , pushing the whole list of function buttons up and try tapping on the logout button as it falls back. Really don’t need that kind of time and game for a simple logout. Thanks.

What a waste of time! Too cumbersome to navigate. Too many exclusions, exceptions, conditions. For example you get one point per dollar spent (except for at FairPrice where you have to spend $5 to get one point) and it’s only for receipts over $20. You have to upload receipts within 24 hours and when you do get an e-voucher you have to convert it to a physical one by going to the customer service counter. What nonsense!!

App crashes if u try to sign up as new member. I tried reinstall and it still crashed