The Worst of the 3 providers
We tested out the three different scooter suppliers here in Bonn. Voi, was the only one to charge our credit card for rides that didn’t turn out. For instance we started a ride (1euro) and stopped due to a battery issue (4 euros). They were the only company to not refund our ride. Ultimately you want to have a company that is transparent and honest. They provided us with the wrong number to call for a refund and refused to do anything via the app help feature. We ended up with Tier