VPro360

Bought a headset with explore oceans product Got access to Vodiac videos for a while but it kicks you out with no QR code so couldn’t really access anything and it’s very slow, deleted this app

Can’t even get onto the app it isn’t recognising the QR code at the start of the app have emailed but not had a response

I bought a VR headset for my child a couple of years ago. It was working fine until all of a sudden it looks like the app has logged us out and trying to re-connect comes up with a ‘QR Code not recognised’ error. I messaged support on their web form a few months ago to flag this issue but had no response. I have messaged again but fear that they have rendered this product redundant in order to force the purchase of a newer product.

Make it stop kicking me out of the app.

Cannot get the app to stay on as it goes black afterwards

Got the Vodiac VR headset as a gift for Xmas from QVC. Tried to use on Boxing Day. Downloaded app and followed instructions which was easy enough. Once in the App, can select the video but once the video starts… video keeps stopping and buffering, or stops completely and kicks you out the app. Tried multiple attempts, different phones (same email account), deleted and re-downloaded the app etc… no luck. Not able to watch a full video, app is totally not working. The headset will be returned ASAP due to faulty phone software.

Bought for by boys Christmas 22. Very good experience. All worked really well. It’s not interactive in that you plays games etc, it’s 360 degree videos that play (average about 4 minutes each). Only downside is you are limited to the content provided and there is no downloadable videos etc to expand its use.

I could buy a better version for a fiver

Just got this is a new birthday present for my children…installed the app and it’s downloaded all its data. We managed to get onto the videos but they only seem to work for about 10 seconds that’s after waiting two or three minutes and then they freeze. Kids are left there for 10 minutes wondering what’s happening waste of money do not recommend unless you just like wasting your money… always give a five star rating because people only look at the positive feedback!!