Waitrose & Partners

All works as expected

Always redirects to website, no support at all

Card didn’t open in App. Queue of people behind me so couldn’t use any vouchers etc. Didn’t have card with me so not something I will use again

1st time ordering whilst seating in Waitrose over a coffee. Really easy Would recommend anyone having a go. Booked collection for the next day Thanks Waitrose 😄😄

Where is the option to add to the apple wallet? I have used in the past but now I cannot find it?

Julian was especially helpful last delivery, my kitchen is upstairs and he took my groceries to the top of the stairs for me, as I have a mobility problem at the moment and found this incredibly helpful

The app works perfectly and I use it all the time to order my shopping.

The Waitrose App is currently very difficult to log on from my iPad. You updated the App a couple of days ago, however since the I have encountered problems logging on; this evening I had to make numerous attempts to log on. My iPad has all the updates installed and I am not finding any issues with other apps on my iPad. Clearly there is a technical glitch somewhere which needs sorting out. I have also not received the usual confirmation of orders email that are sent out when the orders have been placed online.

Was OK before the recent update, and I used it to shop in store. Very convenient to check out having selected my vouchers and using my card on this app. No longer. It is asking me to sign in but keeps telling me my log in attempt has failed. I thought maybe the signal was poor within the store, but the same message pops up at home. I have tried removing the app from my phone and starting again, but this hasn’t worked. Is this a deliberate ploy Waitrose? My app refused to work for my third shop on your December promotion, which would give me a £15 discount off my shop in January over £50. My points could not be added retrospectively when presenting my actual Waitrose card in store. By the way, the app is working fine on my iPad, but it’s definitely not convenient to carry this around in store.

I got the app, after 10 minutes of entering and re-entering my details because it just gave me a blank screen, I deleted it. Thought it would be better shopping directly rather than Ocado, but the app is full of bugs so, back to Ocado I go.