Walking Routes

I can’t seem to get this work. Can’t access a menu. I clicked “app support” from the Apple App Store but that took me to a website with no obvious way to get support so I am leaving this here in the hopes I can get some advice. Love the idea of this app and would love to figure out how to use it.

This app is worthless. Does not work as advertised. Never does plan a route.

Showed Europe and when I scrolled out showed my exact location but wouldn’t do anything else!

Doesn't work and has no instructions.

The app shows my location, but won’t route any walks

It got my exact address right - in Arizona. It did great on that. However, when I tried to check out routes, it was stuck somewhere in Europe. And it refused to do anything. Yeah, no. Hard no.

As close as I can tell, you can only adjust a route by adjusting time, distance and/or steps. Unfortunately, when I do that, it keeps routing me along a highly trafficked, non-pedestrian friendly roadway. If you could adjust the route somehow by choosing roads to use, it would be perfect.