Walt Disney Swan and Dolphin

The new update is horrendous! Did anyone actually try this garbage out from the user end, before updating? The old version was basic but effective. It was easy to use. Easy to see. Information easy to find. New version color scheme makes text difficult to see. Layout is confusing and makes information hard to find. Worst app update I’ve ever seen! Not hyperbole.

Jank to the max. Isn’t customized to you. Just use their website.

I have been trying to book a block of rooms for my family 12/15-12/18 only to keep seeing that the Dolphin and Swan are showing a rate of $1700 on Friday 12/15 and then regular rates Saturday, Sunday and Monday. I am a Marriott Bonvoy Member and I have called the hotel plus Marriott Bonvoy for help as it messes with our whole Disney Vacation. Now we will have to bounce back and forth between different hotels and reservations and why? I still haven’t received an answer-.just the hotel can make the prices what ever they want whenever they want!

You can use the app or the website to view menus for restaurants. I ordered room service no problem and it was shorter wait then quoted. My only wish was that the Mobile dining for pool was also on the mobile dining section on the app so I didn’t have to go 2 places to get it.

Like others have said it just doesn't work. Can't order room service, guess I'm calling the front desk. Why not have a website, this thing is stupid. I can't believe Disney is putting their name on this.

Bunch of static info. For most things you have to call on the phone. Map is not interactive and not complete. ‘Shopping’ doesn’t reference names of stores.

My feet were tired and I just wanted room service. I don’t want another app, I want dinner. But even after downloading the stupid app, all it did was redirect me to a web site that still didn’t work. Useless and pointless, a complete waste of 20 minutes of my time, and I still don’t have any food coming.

Nothing I click on will work.

They make you download this app to see all the menus for every restaurant in the two hotels instead of directing us to a website and when you do view a menu it’s just a really small scanned pdf

The app loops at the first menu screen. Anytime you click a link it takes you right back to the first screen. The app is unusable.