Webroot Mobile Security

PC3746

Webroot was supposed to protect phone and computer and it performed scans always showing safe while all these viruses were eating up my computer and phone

What’s the point of this app.

Doesn’t seem to work

How

Some reviews were complaining about having issues with logging into Webroot. I figured it out when I asked Webroot for help. The way Webroot accounts work is actually a bit unusual. Webroot actually has separate mobile and desktop accounts that are linked to a single email. All you really have to do to get the mobile app running is to change your mobile account password. You can only do this directly through the mobile app. The desktop website won’t fix the problem. Once I did that, the iOS/iPadOS Webroot app worked. Even after you change the mobile password, the desktop password is still the same since it’s a separate account.

I can download the app, but it will not open on my iPhone.

Have downloaded latest version. Click open. Sort of pretends like it’s starting, then back to the icon. Nothing. Shame bc their pc version is great.

I can’t even login in because I can’t get passed the subscription terms, there is no agree button to click.

I renewed our subscription and I cannot renew it on my husband’s devices , when I click on the go button to renew it on the mobile security, a pop-up message says authorization request does not include a URL.