WellnessLiving Elevate

Worst booking system ever. Hard to navigate, super buggy and not user friendly

Slow, always crashes, takes me 1.5 hours to do pays as it keeps crashing and when it finally refreshes it says no internet connection and have to refresh again 😤 Continually starts you a week in advance and not the current day. Recent update didn’t make any difference, I had to upload the old version and flick between the two version and use whichever one is less annoying on the day.

Newer version seems slightly better, a bit more stable and faster.

This is behind a lot! The most frustrating thing is that sometimes I get notified by email that I have a class the day AFTER the class has already happened. I have also not found out I got off a waitlist until the following day. If I don’t know I’m in a class until the day after it happens, how is that helpful? Timely correspondence is a necessity in situations like these.

I have used both mind body & wellness living now and prefer WL any day. I use the mobile & web version and honestly don’t have issues- like any apps, glitches happen- but nothing that’s been detrimental. From a clients perspective I find the app to be easier to use and more aesthetically pleasing than MB. Just thought I would chime in since the app is getting so much hate and I have only ever had a good experience! :-)

This app needs a lot of work. It doesn’t auto refresh. It doesn’t update new appointments or clients unless you hard close the app and reopen it. Its complicated for no reason whatsoever. There are so many glitches.

I migrate from mind body and the app works very smoothly. The most important things to manage customers, schedule, sales, clock-in, clock-out, payments, and others works really well ! Highly recommended 👍🏼

The platform down to the customer service, all third rate.

It never works correctly. I have to constantly unsync it and re-sync it to my Apple calendar and there are still errors. Some of my sessions just don’t show up on my Apple calendar, and anytime you make a change to a class or session the update does not transfer. So disappointing.

I switched from Mindbody from WellnessLiving about a year ago, and it’s always a toss up as to whether or not my app will work correctly. The most recent problem I’ve had is that when I substitute certain instructors for classes, the entire class disappears from the app’s schedule. My sales are never accurate on the app, I have to refresh the page several times for them to show up. They may be less costly than Mindbody, but you get what you pay for, I guess.