Wertheim Elegance Robot

WHEN ARE YOU GOING TO UPDATE THIS APP AND THE ROBOT TO FIX ALL THE PROBLEMS EVERYONE IS HAVING. Atrocious

This App would be good if it worked as designed to. But the Zone Plans often delete and need to be reset regularly. Very frustrating!

Completely sick of this app constantly forgetting my apartment layout. This is now the fifth time it’s happened, which is frustrating and disappointing.

This app seriously feels like it was developed over a decade ago. The interface makes no sense. There’s obviously some bugs too. It constantly deletes the clean plan. Error diagnosis makes no sense and does nothing to help.

App is fine except that every time there is any sort of error eg cleaner gets stuck or manages to close a door on itself it loses the zones ! I have to go thru and recreate all my zones … this needs fixing or some sort of backup of the zones created !

10 zones max isn’t enough for my house, protection areas count as zone, makes it hard to block areas and make zones with 10, can you add some more please.

There is always some error that makes it forget the map! It’s so frustrating as I have to micromanage it every time to re-zone the house. Please fix this.

Not happy.

Only 10 clean zones can be created and only up to 10 corners, this needs to be expanded. Ability to input more details on cleaning zones, and small object to be avoided would be useful. It lost all my cleaning zones once over which was frustrating. The written instructions are sparse and it’s a bit trial and error. On the plus side, it cleans pretty well and the mop feature isn’t bad either.

Won’t load clean plan