Wesper

Terrible process. I’ve done an at home sleep apnea test before and it was simple. I’m supposed to do a second night and gave up after repeating the process 3 times and continuing to get the patch is disconnected notification.

I didn’t even finish registering. I think there should be a law against providing something like 50 or 100 pages of terms of service, it should be cut more simple I could not read the whole thing. When I clicked getting started, with how much I had to read or figure out, and I just shut the whole thing down. I’ll go with another company.

The adhesive on the pads is not good. They will come off multiple times during the night. When this would happen, I would glance over at the app, and it would show that the pads were “disconnected” from the internet. I truly thought I’d wake up in the morning and it would say it couldn’t take the data from the pads. However, after 7 hours of terrible sleep while wearing this thing, it seemed to take the data. I then received an email saying that I need to retest tonight because my finger oximeter data had an issue. WHAT?! That’s the device that seemed to be working as it should all night. Make it make sense. I guess that I will try again tonight, but I really do not have high hopes. Good idea in this device, terrible execution.

The functioning of the device is moot when it’s impossible to upload pulse oximeter data. I’ve tested many times only for the upload to ultimately fail. Wesper even sent me a new system. I have no idea if my oral appliance is working or which setting to use. I’ve owned many, many devices of all kinds that sync via Bluetooth. The functioning on the Wesper upload is so bad that I can’t believe it was brought to market. The system isn’t usable.

couldn’t believe it, but it’s as bad as the reviews say. getting a report to successfully upload is a miracle.

The apps is as bad as the reviews show, very surprising developers are very clearly not fixing the concerns of these customers. Did one night of a sleep study, data is stuck uploading at 60% for over an hour. No way for me to restart the upload or move to another screen in the app to verify the data is still intact, you are just at the whim of the clearly frozen app to figure out how to unfreeze itself. All I got was the app telling me to verify my internet connection, which was very much working normally. Resorted to uninstalling the app since there is no user input allowed on the upload screen, attempting to reupload now and it’s frozen again.

Wish I could give this app zero stars. I have tried for four nights to do a sleep study and they have all failed! Now it’s saying the pads don’t have enough battery life, but there is no way to charge the pads!

Sent me multiple messages the day after I used the kit for the first time to return it all within 48 hours or pay their 2k fine. No indication how many days I was supposed to use the kit, I thought maybe as many days as I had adhesive? NOPE. I don’t know what one day of sleep testing is going to tell my dr, but I expected a week at least. Good thing I waited a few days for a work day else my dr would have gotten data that doesn’t represent my normal schedule!

Constantly misses recordings, constantly deletes recordings, no way to do anything in this app.

I paid for their services and they refuse to give results. Beware!