WFI MyAccount Mobile

I dont understand why after multiple log ins for years now I have to verify my log in every single time!!!! It gets very annoying and frustrating having to do the text,call, or email verification every-time I open the app. I understand the security part but really, every single time??? Now are y'all going to pay for the data rates that may apply for having to reverify myself in every login I do?? Its still same phone , same face, same account, stop being so extra!! ( Also have tried to make multiple payments through the app which are not going through!)

They gave me the worst loan known to mankind when I was a kid so I was to stupid to realize. I take responsibility for signing the paper but the fact they offered this loan means they are scam artist

It doesn’t let me register please fix it 🙂

Let me start off by saying the app is good I have no issues with it. My issue resides with the company. I financed a car for the amount of around $12,000 and my payment is 350/month with an apr% of 22% which I’ve never even seen before and I used to work car sales. My friend just bought a new mustang gt for around $48,000 his monthly payment is 350/month (not sure on apr). How does that make sense both of our credit scores are under 700 so I do not see how this number figure I got is even justified let alone the fact that only 80-100 of the 350 payment goes towards the actual loan amount. If this keeps up I will end up paying $18,000 for the car I understand interest is how banks make money but you are quite literally charging me 50% of the cars value in interest which quite frankly is absolutely absurd. They should not even have accepted the contract for the car because it’s mislabeled as a trim level above what it actually is but nope they went ahead and gave they ok. Now I’ve been stuck paying for a misrepresented car and paying an outrageous monthly payment. Stay away from this finance institute it’s a scam. I was unfortunate enough to get swindled by them and now am stuck in one of the worst auto contracts I’ve ever seen.

Customer service is very rude .. All they wanna do is argue .. we provided them paperwork when our first payment was and they went in and changed it blamed it on us … Supervisors are a joke … We provided the contract with our due date and they just do not wanna help people resolve to pay when it was set up to pay for a reason … so I pay when it’s suppose to be due and they are charging me late fees when it’s their fault .. They set people up for failure from the start … Need better training they are providing a service and need to be more understanding … would never use this company again if I had a choice … if I could give 0 stars I would ….

Horrible service, rep Darlene J, raising her voice, very unprofessional.

Very easy and fast to use.

Good

You answer the phone the person just breathing. Unable to make a payment this application says it doesn’t recognize my credentials. Accessing on the web it tried to enroll autopay. Please do better

Doesn’t store my payments info. Other functions don’t work properly either. You will not make a payment without spending a while figuring out the kinks.