WhenToWork Employee Scheduling

The ability to push notifications via text to phone broken and does not work. This happened during a server update weeks ago. Any inquiries to the developers gets the same old canned response. The in app push notification does not work either. They had a message in app that they were working on it, but now that is gone. Guess they gave up! Some people rely on prompt notifications to get shifts, so this is effecting peoples $$$. Fix it!

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The server is 10 min behind, if you try to reset your password on anything else expect a LONG wait!

Terrific app! Very organized and easy to follow. However, with it being such an advanced all I’m surprised it does not have a dark or blackout feature.

In the last 2-3 weeks our organization has lost the ability to see all available shifts and employees are no longer getting notifications for new/drop shifts. Owner states there was an update and he’s been working with the company but not getting any answers. Hard to pick up shifts when you can’t see what’s available. We’ve been using this for several years and have never had a problem.

Why do allow one user to be logged in on the same account but different platforms like phone, tablet or laptop? When someone is trying to get work this is a hardship because another person can have 2-3 different platforms opened under the same login and people signing them up all at the same time leaving nothing for others. Be like Netflix one use one platform period. Thank you

Lately it’s been freezing, gives me an error message and makes me close my phone page and reopen. But freezes every time I change a tab..

PLEASE add the ability to setup subscribed calendar and not just an export, it would be so nice if all my shifts automatically were added to my calendar without having to reexport it every month to google calendar.

If I could make a suggestion to the W2W app, I would suggest to make a small change in the area of available shifts. I make my own schedule, so it would be very helpful if I was able to block out days that I know I am not able to work. Would it be within your power to give me the option to black out the days that I cannot pick up? For example, if I make a appointment for my kid a month and a half in advance and I know I won’t be able to work at that time it would be helpful for me to go to W2W app, to the day of the appointment and block out that time block in the available shifts section ahead of time so I know I have something important on that day. When my employer posts the new schedule I can pick up the Monday, Tuesday Wednesday and Thursday I can work. But when I come to the available shifts on that Friday I will see that it is black or gray or purple and I will remember that I cannot pick up shifts on that day because I blacked out that day when I made the appointment. this saves me from having to find someone to work for me because I accidentally picked up on the day that I knew I couldn’t work.

Great app but Not sure if the software of the app is outdated but an update may be required. I have stopped receiving notifications from this app once I upgraded my iphone’s software. All notifications are enabled in app and phone settings.