White River Productions

Does not work on iPAD. Stalls at the ‘login’ screen. The only way the read the digital magazine is via the internet website. Hence, no ability to download an entire magazine and read offline.

I can’t download any of my issues since latest update.

I saw the "not optimized for the iPad" just now. I am not sure what it is optimized for, however after a few emails with White River Productions I got the idea that it is a separate vendor that is trying to come up with the app. Subscriptions should be purchased through the magazine not the app. I have see a preview of how the app would work on the iPad and when it becomes optimized for the iPad it will be so much better than the app for model railroader in terms of speed. When I first tried the app for MRC it worked fine. I bought many of the back issues. Then one day it stopped working. I'm hopeful that they get the bugs worked out.

Ever since this app auto updated to WRP from Carstens, I have been unable to access my downloaded issues of RMC. It says incorrect user name or password, even though I am 100% sure this is the same password I used with Carstens. I have been unable to contact anyone connected with the app, and I was told by White River that I need to contact iTunes. This is leaving a bad taste in my mouth regarding digital subscriptions. I guess I'll just go back to paper magazines, because apparently when you "buy" a digital copy, you don't actually own it. I can pick up a paper copy whenever I want and not be asked for a password! Hopefully someone who can help will see this and offer some assistance.

Cannot recommend this app. I enjoy the magazines online, and bought a digital subscription, but the digital versions are usually 2 weeks late in posting and the app has no built in feature for emailing customer support. I finally found an email on their website and have yet to hear back after a week.

Worked ok at first but suddenly stopped working. Can't log in, password hint not sent, previous downloads vanished. This is not ready for users. Shame on Carstens for releasing this non functioning mess.

First download was buggy from the start. Buggy/glitchy in just making the purchase. Then the new download was permanently stuck in some queued state for several hours until I tried downloading the free sample and that seemed to get them both to download. Then I try to view the new download and get nothing but black pages and little spinner progress indicators in the centers of the pages forever. What amateur hour software and user experience. If you don't know how to write good mobile software then hire someone who does because this is just terrible.

Another revision and it still crashes on my ipad 2/ios 6.

I subscribed to Railroad Model Craftsman via this app. I am very disappointed in the new issue delivery and the tardiness of the magazine delivery. Other digital hobby magazines to which I subscribe are delivered on time and are there for downloading when the push notification arrives. I have had at least two instances where the push notification tells me an issue is ready but it is not there when I check. I try to log in, bit it keeps rejecting my attempts and offers no way to contact the publisher. I will not be renewing my subscription as this is just too flawed an app to make it worthwhile.

Ever since updating to the new version the app crashes within 30 seconds.