Wintax

Says card declined or Apple Pay declined I have enough money in my account and have done all the approved bits through both the app and on my bank and still won’t work!

Not easy to use. Difficult to set pick up point as it keeps defaulting to your geographic position. Not helpful when I’m trying to book a collection at Winchester station and it picks my location on the train near Woking. Also difficult to edit my favourite/home address. Keeps defaulting to another address in the area. Also slow to start up.

Easy to book.

Great service but occasionally I forget my password, when I ask to reset my password it tells me that it’s been sent to my email. When I check it hasn’t been sent. I feel like there’s no human being checking the service and I find it frustrating when it doesn’t send me a link to reset my password and my debit card is linked to app and I have to call the office to book a cab and sometimes I do t have cash in hand to pay. If they actually sent me a link to reset my password I would give them 5 stars.

Really like this app - lets me book a taxi and pay for it and automatically get an email receipt all from in-app, which is so useful for business travel! My only fault with it is that the tracking screen doesn’t seem to live update, and you can’t come back out of the tracking screen on an iPhone without closing down the app.

Clunky app, requires registration for no obvious reason, no tracking of taxi once booked. Not even confident it had been booked! Save your time and call on +44 1962 878727.

Regularly gets me from A to B with no fuss, card or cash never a problem. Friendly drivers. Exactly what you’d expect from a great taxi company. Thanks Wintax!!

As Uber doesn’t exist in Winchester yet, a convenient app should be very useful. And the concept is very Uber like. But the app is terrible. Crashes constantly. Get it fixed and it will be very useful. As it is, it’s rubbish.

Crashes when you try to input the destination. Tried several times but always crashes. I am running latest iOS on a brand new iPhone.

The old app had a card payment option built in, but this seems to be missing on this new version. This makes the process of getting a taxi a lot less convenient, as payment by card isn’t automatic. Shame, as the old app gave Uber like payment functionality and this is cash only. Backward step.