WiSA SoundSend

Suddenly the app stopped working. It is keep searching for the speakers. Bluetooth is on. Tried restarting the app and the speakers. No luck. Stuck on the frozen screen of the app which says searching for the speakers. Not able to control the volume or any speaker settings. Please resolve ASAP.

After 2 mos of the app just stopped! Trying to reconnect to to Bluetooth is impossible! No support or help to me found! I give you a zero rating!

The soundsend and this app give me the audio I/o horse power to replace the biggest eyesore in my home theater. The giant black box known as a Denon AVR. I invested over $10k in gear and wire to simply go from HDMI to a surround sound system capable of decoding Dolby Atmos. The Soundsend can do that to any WiSA certified speakers at the retail cost of $199. It connects to your TV via eARC/ARC. The soundsend transmits uncompressed audio. Perfectly lossless from transmitter to receiver. To my ears, my speakers sound BETTER using WiSA technology than using expensive cables. My denon could decode Dolby Atmos into 7.2.6. The soundsend can decode 5.1.2. While this my look like an issue, it doesn’t sound like one to me. Currently I have a simple 5.2.2 setup and I’m much happier with it than the cacophony of speakers and wires that was my previous setup. With the soundsend, I am able to “stack” receiving speakers. I was able to connect 22 individual receivers and stack the speakers according to their placement. I can have up ten height speakers if I wanted. Or 10 subwoofers. You can build a massive system, all wireless. We just need more speaker options…. If you’re watching content that is encoded in Dolby Atmos and you select “Direct” on Audio Mode under Audio Settings, you will be listening to the mix the way it was created by the audio engineers. If you select “Movie” the soundsend will use DSP to adjust the mix and I think it does an amazing job. Especially on content that wasn’t mixed in Atmos like all TV or movies that have lackluster sound…it can really make a pleasant difference! Some movies like Avatar 2 you want to watch in “Direct” mode because the atmos mix is impeccable and sounds super duper amazing on this system. Platin Audio speakers are a great way to start building a WiSA system. Hopefully more speakers companies start to build WiSA certified speakers!

I got this surround sound system which only let you work it via this app and it works when it want to. This system has a lot of bugs to be fixed but I’m sure the developers know this. I hope they fix the issues of just stop selling the product.

Really want to support this tech. Overall very happy. System turns on via earc faster than my previous receiver. Sound quality is great. No noticeable latency. Very few bugs so far. Only request is support for PCM multichannel (aka for Nintendo Switch) and to keep updating for reliability.

Without a doubt the worst app I’ve ever used. It very rarely connects to my sound system. Pure garbage

1.07 brings a much faster boot and less disconnects between hardware and app but that still occurs enough to be annoying. Only way to fix the issue is cycle power on Soundsend and app seems to automatically reconnect which is an improvement of not having to reload app from previous versions. The other major problem is with Dolby Digital decoding where many times it mixes up channel locations and gets quieter with voice in some random speaker location but still not a center channel worth of audio. I’ve reserved myself to always select Speaker Config>Speakers 5.1 upon each time I use the device and sometimes when changing/starting new streaming content and it always corrects itself. I could watch something on an Amazon stick and depending what streaming service I use (Prime, HBO Max, Nexflix, etc.), it may work as it should with correctly decoded and located audio but can never be guaranteed. I press 5.1 to be sure but should never have to do this. Why is this still a problem after so long? Using a Platin Monaco 5.1 setup for reference

Doesn’t connect to app at all. No support from manufacturer

As others have reported, the Bluetooth connectivity of this app is awful. Loses the connection all the time. Once lost, I have to reboot WISA transmitter to get back on the air.

My phone can’t find the device half the time but when you shut them both down they find each other again. It’s just a bit annoying to have to do that