Wiser India

This app lags a lot and even after killing the app it doesn’t work at all and keeps timing out

The app crashes as soon as you click on “live video”. I have already tested this on multiple broadband including enterprise level internet service which is extremely high internet speed. App keeps on crashing. Slow load time to view live video

Worst app in the world, settings don’t work, loud annoying ringer every time someone rings the bell, and cant switch it off

Dear Wiser india - Your products don’t integrate and work with Google Home and Alexa. Customers are getting cheated in the name of this. Either you establish integration or stopped advertising the false claims. I am one of the victims. Stay away.

The app is extremely slow to load, and once it does load it is sluggish with response times. It works most of the time, video and sound clarity is fine, the sensors are also fine. If you need to see who’s at your door urgently and talk to them - it won’t happen. It can take several minutes and this should be fixed. Occasionally (this has happened 2 times in last year) where it just failed to connect to WiFi and stopped working entirely without any notification. And as it is my only doorbell it was super inconvenient. I was able to fix it myself by doing the usual reset of the physical device and uninstall and reinstall of the app. Appreciate the response from the post sale support, they sent someone the next day. One star just for that. The other main irritation is the alarm notification - when the doorbell rings it makes a call - and the setting used to work (I could disable this call) - after recent upgrade it no longer works. So I keep getting calls (sometimes delayed) after the doorbell is pressed.

The app refuses to answer the bell.

Very Nice

Bought the shneider door bell by thinking it’s a credible brand. Paying more than double of its competitor doesn’t make it better. I’d say it has poorer performance than its competitors which are available at half of the price. App response is really bad. It hangs up, It has a video lag even your wifi is superfast. Whenever the door rings, the app notifies us just like a call but when you pick it up. It just doesn’t open. We have to restart the app 2 to 3 times atleast and in the meantime the guest disappears from the video doorbell. I would suggest to not but this at all. Mainly because of the bad app experience.

I had a terrible experience with the Schneider India Smart Door Bell App. The app was incredibly unresponsive and buggy, making it nearly impossible to use. Every time I tried to use the app to check who was at my door, it would take forever to load, and when it finally did load, it would freeze and crash. I had to restart the app multiple times, and even then, it wouldn't work properly. The worst part was that the app's notifications were inconsistent, and I often didn't receive any alerts when someone was at my door. This defeated the purpose of having a smart doorbell in the first place. The video quality was also poor, making it difficult to see who was at the door even when the app was working. Overall, I would not recommend the Schneider India Smart Door Bell. The app's bugs and unresponsiveness made it a frustrating and unreliable tool to use, and the poor video quality and inconsistent notifications only added to the disappointment.

Whenever I am at home and connected to wifi this works just like a charm and when I am out and notification comes then I am not able to see any video. This straight aways says "DISCONNECTED". Earlier it used to work but not now. Please help to fix this.