App is lugging frequently
Talking about the app it’s lugging too oftenly,really inconvenient. The delivery is fine, but they don’t write names on bags which is not really comfortable. But the app is horribly lugging sometimes!
Да, Woolworths (Pty) Ltd полностью бесплатное и не содержит встроенных покупок или подписок.
⚠️ Приложение Woolworths (Pty) Ltd имеет низкие оценки и отрицательные отзывы. Пользователи, похоже, недовольны его качеством или функциями.
Приложение Woolworths (Pty) Ltd бесплатное.
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4.75 из 5
16 оценок в Япония
Talking about the app it’s lugging too oftenly,really inconvenient. The delivery is fine, but they don’t write names on bags which is not really comfortable. But the app is horribly lugging sometimes!
I’m a loyal Woolworths customer, tried to use online grocery shopping tool. Super disappointing! I was supposed to fetch order from Woolworths Cradlestone. It wasn’t ready, expensive items like prawns were forgotten (but charged for), I had to wait and argue and stress. Finally I found out that cheese platter is off! Had to throw it away! How can they pack an off product? Just for the store to get rid of that? I’m seriously shocked
My friend and I ordered food using this App on June 16th, 2021 and it is June 18th - we didn’t get any of our food delivered! Had to call the customer service and it was still not resolved! We are sitting whole day in quarantine and can’t get our food for 2 days now!!!!!
It's just a waste of time to use the voucher one by one at the counter. Most of the time it cannot get scanned and customer has to wait for teller to key in voucher numbers. Look at PnP App, pre-select your vouchers, one click, one swipe, all vouchers used and reflected. It is baffling how a retailer targeting high end customers would come up with an app that is not saving its customers' time but create more hassles instead.
Woolies app is shocking considering it’s target market. The app is slow. Everything takes ages to load. The flows and layout are awful to use with counterintuitive basket additions, poor substitute processes (only recently better but still Not great) and a terrible app layout. Learn from your competitors who are doing a much better job (sixty60) about customer satisfaction. Good luck when discovery vitality partners with checkers as I look forward to not having to use the woolies app on a weekly basis.
Horrible online service I’ve ever used ,very disgusted!!!
I am not happy with the new update as I can’t access my orders
Very bad service I got from a “well branded” name. I never expected that from you, where I had to go back and forth for you guys to refund my money which I haven’t received till this day. You don’t even deserve a single star. And when I went to your store the manager just overlooked and he just made a phone call while walking away from me he did not even try to look for a solution which made me assume that it is because I’m black otherwise if it was a white person he would have jumped and tried to sort it out. Very disgusting and bad for your name.
I called the call centre and sent an email regarding a R465 steak fillet with no response and no refund. Still waiting…
Of all the delivery apps, no substitute service comes close to this app — and that’s not a good thing. Even when searching for a product by the *exact name* listed on the website, it does not come up as a substitute option. I will edit this review if this feature is ever improved. Other issues include: the app often gets hung up at the payment verification step, even though payment goes through. Push notifications are delayed. The search function, much like the substitute function, delivers arbitrary results. Delivery instructions clear if you go back to the cart. Overall a very poor user experience.
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