Wripli®

Haven’t been able to use the app because it keeps glitching

The app appears to be no longer supported which is too bad as it gave me insight into my usage. Was flaky when it did work & required a reboot of the softener if it lost Wi-Fi connection which it seems to do regularly.

Horrible app! I have removed and downloaded the app again but it won’t let me log in. Plus the water softener it’s connected too is not able to connect to our WiFi. It’s weird because another member of the household is able to log in on app, but I am not. Very frustrating. The fact that the developer has not updated app in 3 years despite the poor rating means they really don’t care.

IF YOU ARE TRYING TO SET UP OR RESET YOUR WIFI CONNECTION, THIS IS NOT THE APP TO USE! Wripli provides a different app for that - not realizing this really messed me up. Take a look at other apps by this developer and you will see a wifi installer app. The experience for this app is somewhat poor as well, but at least the wifi functionality is handled separately

Water softener company great. App to check status, garbage. It’s been several days since install and I have never gotten a reading. This means the only way for me to know something is wrong is to call the water softener company or have them call me. Either way is b.s. What is the point of app? Update the software! Update the software! Update the dang software!

Opps! - That’s about all the information you can get from this app. They still have a notification from November 25 saying their system is down because of AWS (their hosting service) and that as soon as it back up the app will work again. I guess it’s still not up. I can’t imagine it being a very good customer experience even when it is up and working. The User interface feels like it was part of a high school project. Just not good. This makes me question the rest of the Evolve product line. The best solution to viewing data from your system is to visit the website and make a bookmark/app on your phone. Logging in that way works almost every time

Still having issues with App. On the app, the only thing that is updated is: capacity remaining until regeneration. The rest of the icons are 0. The vacation mode icon is greyed out- unable to use. App crashes. It stalls to login into app. This happens about 2-3 times per month. The app will no longer show daily use. I have to go the water softner and hit the regen and next button together and do a soft reset. The company that installed the water softner is aware of the issue and they have reached out to Wripli. The water softner company has said they have also had complaints. I would assume since the last version update has been 2 years, that the problem will not get fixed. It’s frustrating to have to keep resetting it and also reading that people have tried contacting Wripli with no resolution.

I love how you can see all the water usage behavior going on in the home, capacity until it needs to regenerate, and flow rates. Also vacation mode is excellent for when we head out of town.

Nice little app but lot of room for improvement, notifications for the salt replenishment is nice to have. similarly if we can have a notification to unexpected water flows helps us prevent the water leak at early stage.

The current version of the app crashes after submitting username and password. Unable to report this bug anyway other than this review. No contact information readily found here or their website. It has been a year and no one will help. I can not reach out to the company directly. The company I purchased this from is unable to assist. The app crashes on login. I sincerely hope the company does a better job supporting the hardware they sale as the software support has been non-existent.