Writer's Digest Magazine

Just subscribed Cant log in to iPad app. It tells me where to find account number but never goes back to sign in fields.

This app seems fine but doesn’t work only ads no articles show up. Besides the fact that is just a pdf viewer.

Selected digital subscriber. Correctly input e-mail & password. The app would not accept them. Great magazine, but I will have to read it on my computer & not my phone.

Cancelling my subscription after five years. Absolutely disgusted. Dealing with Zinio App Support has been a nightmare except for Debbie who is the only one over there who tries to help. The magazine is just not worth the headache.

The new app is so much better than the old. I have had no problems with it and the issues are available in a much more timely manner. Thank you for listening and creating a new app that I really enjoy using!

I have tried everything to restore purchases. No dice. The developers of this app have essentially abandoned it. Utter crap.

Update- I found a work around. Delete the app, then power cycle your device (just deleting won’t work, you have to power cycle). Re-install the app. Once you’ve re-installed, follow the directions in the app to restore your purchases (this worked on an iPad Pro 10.5 and an iPhone 7+, each in the exact same way). Because the app is still broken I won’t change my rating but maybe these steps will help someone else get back their purchased issues. Since the App updated to the new version I can’t access new or historical issues with a valid iTunes subscription. I’ve tried following the in-app instructions, deleting and re-installing, nothing works. I have ten months left and a lot of issues that should be available based on past subscriptions that aren’t there anymore. Please fix this.

I have been an avid subscriber for several years. The latest “update” has taken all of my issues. I have tried to jump through all of the hoops to reinstall and restore my iTunes purchase to no avail. I sincerely hope this situation will be remedied. I even tried to email for support but was put into a loop that I could not so much as send an email for help. The magazines are great... but if I can’t view them, what is the point! All those previous issues are also gone... one remark stated that early issues are not restorable... So disappointed!! DO NOT SUBSCRIBE online until this is remedied!!!!!

Should be zero stars. All my issues are gone. And while it tells me the new issue is available, it never shows up because I. Can’t. Access. *Anything*. I have signed in over and over and tried to restore purchases and—nothing. All those issues—gone. Don’t update! Better yet, find another way to subscribe.

I also have a subscription from the website. I was excited because I assumed it would transfer to the app. Wrong. This app is a disappointment. Make it more streamline for customers who already subscribe to the digital version.