YMCA-YWCA Vancouver Island

My email wasn’t recognized & than I entered as a guest & no schedule either. I think this app got forgotten about….

It’s blank everything is blank I just downloaded this so I could have quick access to the pool schedule and no mater what I tap everything is blank there no information there’s not even hours of operation

Create account page keeps saying it can’t find my email?

I love the Y, but who on earth built this app?? It is absolutely full of bugs. Making reservations is nearly impossible and that in a time where Covid already makes things so bad. Y: fire your current software builder and hire a company that knows what they are doing.

Cant get rid of notification flag on app icon despite having no notifications.

The problem of a pin not being sent still persists from reading older reviews. The staff at the front desk are unaware that the app has problems and cannot issue a PIN that will allow you to book gym time. Useless app

This app is GARBAGE !!! nothing works on it, doesn’t send PIN number. Save yourself the troubles and just login on a computer and book your appointment on a desktop if you can. Because this app doesn’t even function. And clearly based off its 1.3 rating they don’t care to fix it.

Such a slow, disappointing and difficult to use app. Looks to be designed and packaged as a templated fitness booking app, and fails miserably as the result. Trying to book a swim session and keep getting poorly written and/or strange “unable to get university data” errors. Huh. Wasn’t aware the y was a university. The y likely spent a whack of money on this, which is possibly the result of poor and or rushed vetting on their part to get something in place during covid times . That’s unfortunate, But the real shame is the company responsible for this dumpster fire of an app. To them: the reviews are terrible and others I’ve spoken to (including y staff) agree this is junk. Do the right thing: Fix the problems. Make it work properly.

Doesn’t allow me to simply login, after saying it sent a PIN number to my email, never sent it and I’m unable to login

Abysmal app, constantly spits you out and crashes. Not sure how the dev team hasn’t managed to patch simple bugs such as login loop, reservation crashes, etc