I really enjoy 15-minute relaxing classes.

I used to think this was a good app but after a bizarre customer experience today I’ve changed my mind. I haven’t used this app in years, wanted to give it a try again. Was offered a trial but they tried to charge me for a year. Since I’ve found a better alternative, I contacted them asking to delete my account and kindly mentioned that there’s something wrong with their trial and that they tried to charge me anyway. In response from ERIKA, who clearly woke up on the wrong side of bed this morning, I was told they do not offer trials (even when their app literally did offer me one), and that I’m banned from using this service - just like that with no explanation given. Which is even more silly because the reason why I contacted them was to delete my account. Then of course I had to contact them again, because my account was still there, asking to delete which they finally did. Awful customer service. Stay away. There’s better alternatives there anyway.

The classes are great, I really appreciate that there’s new classes to try every day. Saying that, many of my favourite yoga and Pilates teachers have left Yogaia, and they haven’t necessarily been replaced with new ones. Thankfully there’s still a range of excellent teachers who have stuck around. My main issue is how increasingly unstable the website and app appear to be. It’s a lottery as to whether I’ll actually be able to access the classes as the platform regularly seems to be down. I hope Yogaia isn’t being wound down, as tbh that’s what it feels like.

Classes continue to change time and be shortened. It’s really disappointing as the subscription price isn’t 25% cheaper. Love the teachers. Yogaia please give your members some consistency and decent length classes.

The first time I downloaded the app was while I was going through a rough patch in London and fancied a cheaper alternative to regular lessons, especially as it felt inconvenient visiting Camden for my fav classes. The second time was during the Covid lockdown while living in Finland, which was great because I missed the routine of going to yoga classes but didn’t know anywhere locally! Classes are high quality and I’ve never had trouble with the app. The only problem I’d experienced, however, was when I broke my ankle and couldn’t attend classes for a few months. My subscription renewed because I saw nowhere to conveniently “pause” — thus paying for the service without using it. Having said that, I guess one simply needs to be patient and/or message customer service in these types of situations because they’re always sympathetic and I’m 100% they will figure something out.

So relaxing and lovely, thank you

Something here, for everyone. A range of class lengths and types with teachers of different styles. So handy and easy to use.

Clearly communicated and well produced. Happy subscriber

Quickly found a 10 minute wake up class. The teacher was clear and well spoken. All movements were easy to see (I was using my phone in the living room). Thank you. A great app.

I have just renewed after a year's worth of such diverse classes and teachers.This app is such value for money. If I'd have paid for each class individually at my local fitness centre, I can't imagine how much that would have cost. I love that you can mix and match, go live or catch up recorded, all levels are catered for. Any time of day. I love it!