Zero Motorcycles

Zero, get your act together. This app makes an otherwise great motorcycle frustrating. It will NOT save changes to the custom mode. There is no other way to change settings in custom mode without this app. Since the app simply doesn’t work, the motorcycle really only has “Eco” and “Sport” modes.

I love my purchase of the motorcycle, the performance and the handling, but the app is a bit clunky and lacklustre. I was able to customize my settings but my ride screen setup does not translate to my bike. It’s a bit frustrating. Zero, I think you need to improve the app tremendously. Please provide updates.

I managed to pair it with my 2021 FX, but the custom settings never stay applied. I’ll set it to my desired settings, and when I leave the menu and come back, it’s back to the default settings. I wish there was an “apply” button that would lock in the custom settings.

No matter how much I try to adjust my custom settings or if I power on or turn on the bike or whatever this does not sync the settings to my motorcycle @250motomark

Most of the time custom mode adjustments will not save or apply my changes. Doesn't seem to matter if I'm connected live with Bluetooth or just playing with the settings while not connected. Ex: Open App, go to custom settings and make reasonable changes like 90 MPH, 90 Torque, 0 regen, 100% brake regen. No way to "apply" or "save.". The. Exit and go back in to view & my new settings end up defaulted back to prior. Very occasionally works as expected but I can't figure out the magic steps to save or apply custom changes consistently.

Horrible app. I can’t think of anything good to say about this app. Subtracts from the bike experience. Every single time you turn the bike key on or off it freaks the app out. You get multiple messages about loosing connection or asking your permission all over again. Custom ride options don’t stick. Charging AMPs jumps all over so much you can’t tell what it’s really doing. Firmware update fails every single time.

tried an android first and now tried an iPhone and neither will connect. Called zero app’s customer service and they couldn’t figure it out either

Rarely connects to the bike. When it does connect, it shows a connection, but the app will not function. Eventually, it says that it lost the connection, despite the fact that the phone shows that it it still connected. I recently had the firmware updated on the bike by a technician, but that did not resolve the problem. I have to travel 120 miles to get the bike serviced, so the app is critical, however it has not functioned properly in over two years. This, and the lack of a nearby dealership, is causing me to drastically lower my opinion (and reviews) of Zero Motorcycles.

Basically, this app is a basic EV companion to the Zero Motorcycles before 2020. I find it most useful if I’m trying to see what my battery voltage and voltage balance is (to get a more accurate idea of my SOC) and also to see things that aren’t visible like the temps on the CPU or Motor. The custom drive mode doesn’t always work correctly when I attempt to edit it, a more seamless connection that updates faster would be appreciated there - otherwise, all in all, I can’t really complain about this app. It does exactly what it says it can.

When I start the app it turns to the portrait mode and goes displays a dash screen and I can’t get out of it. I can’t do anything with this app.