Zero Motorcycles NextGen

None of the upgrades work. No details of the upgrades are available. Zero contacts have been totally unresponsive.

Works well. Was able to update the firmware without any issues. I wish that you could display more information on the screen than just 4 items. While riding, it’s nice to know battery temp, motor temp, estimated range, and instantaneous efficiency but I would also like to see the trip odometers and it would also be nice to see the ambient outdoor temperature and temperature of the control board. Car dashboards contain a lot more information and on many of them you can change the screen to the next screen to reveal information contained in deeper level menus such as checking tire pressures while driving… I think more could be done to improve the dashboard screen and give it additional functionality. On the app, one should be able to change riding modes. I don’t know what happened with the last update to the firmware but I can’t select ECO mode while riding. They made a modification that lets you set traction control and ABS but those should be in a lower menu from riding mode. On the DSRX the modes are Standard, Performance Eco, Rain, and Canyon (which gets replaced if you create a custom mode). One SHOULD be able to change riding modes while riding and not have to stop or put the kick stand down. With this critique I offer a suggestion: Mode Button changes riding modes when bumped to the right, and while in the menu selecting riding modes, the turn signal button should change Traction Control mode when bumped left and ABS mode when bumped right. Releasing throttle confirms choices. Left bump on mode button exits menu and restores function of turn signal button.

It doesn’t appear that you can have 2 bikes associated with this app which is shocking. To switch bikes it says to forget the other in Bluetooth settings. Why? I liked the GEN 1 app for its dashboard capability for the fxs. Not really useful app to be fair. Even on my SRF the upgrades require a dealer trip. Why bother at this point if the app is useless. Firmware updates ha! Even that doesn’t work. Just take it to the dealer.

Can’t even show the proper model based on VIN? I have to look at a SR/F every time I use the app… no option to change. Remote connect literally never works unless the bike is on, making it useless to check charge etc. Clicking “notification settings” in menu crashes the app. App shows a random ride mode called ROLLIN that cannot be deleted, missing canyon mode. Zero’s Customer service little to no help, weeks between responses, even though I response within minutes. Was a mistake to purchase, will be trading back in. Feel bad for the dealer that the manufacturer is dismal at owner support.

Really silly small things are incredibly difficult with this app. My bikes time is off by 7 minutes and there’s no way to modify it. Pairing is buggy and often fails. Changing the dash doesn’t push the update to the bike. Just a really poor user experience. Looks like an Apple UI, but functions like a blackberry.

Issues registering and simply crashes when trying to use navigation.

Great easy to use app. It had a slow pass, but it is way better and very very good today.

Overall pretty good, allows you to tinker with your motorcycle preferences. The only thing is the dashboard settings on the app, I don’t think they translate to the actual dashboard. So it’s like having 2 dashboards…and the phone one unless it’s mounted on your bike while you ride is useless.

I’ve had my SR/F for almost three years now, and this app is a big disappointment. Recent previous versions had been working OK, but this one is a failure. Two examples: 1: Remote connect is gone, so I can’t check on the status. For example, when my motorcycle is plugged into a public charger, and I’m several blocks away, in a store, or restaurant, or library… 2: It won’t update my firmware, and hasn’t in many weeks. When I try to update, it tells me there is a newer version available, but when I tell it to start updating, within two minutes, it gives me two failure messages, always the same. A Bluetooth connection failure message, which will stack up multiple times, making it annoying to get to go away, then the update failure message: “Firmware transfer has failed. Please key off your motorcycle for 3 minutes and then try again“. I try at the end of every ride. It always fails. This app is a failure.

Navigation is not as good as waze 2/5stars Find a charger uses Google maps and it loads chargers you can’t use specifically for the bikes because it loads dc chargers and restricted chargers as well when PlugShare allows for the filtering of chargers you can actually use. 2/5 Remote connect is pretty amazing 5/5 Charge target doesn’t work thru the app 3/5 Cypher works well 5/5 Custom mode limits to 104mph 1/5 Firmware updates usually take 5 tries 2/5 Over all app is a nice touch but needs some kinks worked out to make it more user friendly