Zoup!

The app shows that I have 3 alerts or messages, but I can’t access them or even find them. I honestly don’t use the app much and will probably delete it. The app could be easier to use.

Apps UI isn’t great, often crashes (not as often anymore)and there’s no way to order just mac and cheese. I really like the bacon mac so I was going to order some on the app. I don’t want a sandwich or anything else with it so I will stay away from the pick 2. But there isn’t a way to get just max and cheese. Please fix😘

I received an email for a free cup of soup as a biz reward for being a reward member through the app valid through 10-5-22 that is today so when I could not order through the app I went to the store to get the online order straightened out they told me it expired yesterday and I could get no help,,,bad business 🙄😕

Tried to make an order using this app. Only to find out I can’t order a bottled beverage. Reason being that you can’t select a flavor!!! Lost my order due to this simple flaw. Maybe I’ll order when someone takes the time to fix this problem.

Hard to create an account, then immediately tells you your account doesn’t exist, wants to use a third-party to get your marketing data but still has a crappy app. This makes me so angry I won’t even eat there anymore.

Won’t let me check out as it wants me to get an item to make me eligible in order to claim my reward of a free fountain beverage. I can’t access my rewards to view and make any adjustments.

The locations machine was glitching and I could not enter my number for points. So I got a receipt and downloaded the app to add them manually...there is no where on the app to add points,

Unable to select a type of bread with soup orders. Only option available is “no bread“. Otherwise, nicely laid out and easy to place an order.

The app crashes if you try to scan a credit card, won’t let you choose a later time, constantly times off. Zoup! has lost money from me as I’m sure they have from others because I simply can’t place the order I want.

I registered on your app to order soup. Upon signing up I got a confirmation email to my address. I attempted to sign in to the app and it repeatedly says the combination does not match. Try again. Well you now lost money as I was going to stop by for some soup. Poorly done on your part. Don’t want my money, fine.