Excellent customer service
I have been with the AAGCU for nearly 25 years. They have always given me excellent customer service and have always had much better rates than anyone else has offered. They treat their members as individuals and are willing to help if you ever have any issues with financing even if things weren’t perfect from medical problems that can cause financial issues. They will look at you as an individual and not just a number. I haven’t felt the need to have any other bank. I don’t have a branch anywhere close to me but I’ve never needed one. Everything is easily handled over the phone or online. If you ever need a physical branch there are shared branches everywhere that you can use. Even in the small town I live in.