ACSI Campsites Europe - Reviews, Revenue and Downloads - Apple App Store

Description

ACSI Campsites Europe app: the most complete camping app

- Over 9,400 European campsites and 9,000 motorhome pitches
- Can be used without an internet connection
- Search and book quickly and easily
- Read campsite reviews by other campsite visitors

You can take out a subscription to access the campsite and motorhome pitches information. You can choose between a monthly subscription for € 1.99, a 3-month subscription for € 4.99 per quarter or an annual subscription for € 9.99 per year.

No matter where you want to go camping in Europe, with the ACSI Campsites Europe app, you will always find a suitable place nearby. It's handy at home when you are planning your next camping holiday, but also when you are on the road and looking for a place to stay the night. Filter by over 250 amenities and read reviews posted by other campers. Once downloaded, you can also use the app without an internet connection. Found the ideal spot? You can reserve straight away in the app at an increasing numbers of campsites.

What’s more, the app works quickly and easily, and you can consult the information on three devices at the same time. Are you going out with your motorhome? Then you can also download packages with motorhome pitches, all inspected by true motorhome owners.

You can try out the app for free for the first three days. After that, the subscription you chose will begin until you cancel the subscription.

The app collects technical data that the developers can use to improve the app.

EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

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In-Apps

A monthly subscription

£1.99

An annual subscription

£9.99

A three-month subscription

£3.99

Screenshots

User Rating

2.25 out of 5

130 ratings in United Kingdom

5 star

4 star

3 star

2 star

1 star

Ratings History

Reviews

Stephen Long

Over a period of 2 hours I tried to sign up to the Motorhome subscription- it is not easy and in the end I gave up - you just go round in circles- why make it so difficult for potential new customers to sign up

Update:

Since my original post I have have moved to Switzerland where I have been able to log back into my account and recover all the previously downloaded data. Why this wouldn’t work on a French campsite with reasonable wifi I don’t know. The App is now working as advertised. I have increased the stars to 3, but I am not convinced there is much to gain having the app over having the books and card. The books and card are easy to use. I have used the email request form in the App a couple of times which has worked.

DO NOT DOWNLOAD - CON

Dreadful app and a con. Charges apply and cannot be cancelled. There is no option to stop subscription. Email ignored

Even worse than I posted a short time ago.

Having logged out of the app because it kept telling me I was offline (even though I’m not) now I have lost all the offline content I had downloaded for a months trip in Europe because the app just says - you are offline. Obviously as this post is getting through, and I am using the internet for all sorts of other things, it’s the app that’s at fault. I have stopped any further payments, I just wish I had only bought one month, not a year.

Poor

Having traveled to Western Europe and the Balkans I believed this App would be great - I purchased the book and app but online continues to show I need to register and download the app . I did this at home and believed I was OK, I have since paid again for the app and access to online information but it goes round in circles saying I need to purchase the app even though I have an account - not a good experience, wasting more time and money. So far I wouldn’t recommend it as I haven’t found anything that isn’t already available free on other free apps.

They need to learn how to create a usable app!

What a terrible user experience! I’ve already purchased the camping card discount product AND their club ID card. I don’t know why because their guide books are a nightmare to navigate and the ID isn’t accepted by many sites I have used - even when their office notices say it is. The fact you have to pay extra if you want to use their their on-line apps is robbery. I’m tempted to call their business model a scam but really profiteering describes them more adequately. I was going to use their three apps to ensure I had full options available but not when I have to pay for three sets of map/sites data (one set for each of their apps). Simply not good enough! Further, why do the apps ‘insist’ on using Apple Pay? Had to use a different on-line route to use my foreign currency card! Their process is so difficult to navigate I began to despair and thought I had wasted my money. My view is DO NOT use this organisation, use CamperContact or Park4Night instead. Just look at the poor reviews and you will see it is not just me who seems to be having issues. I won’t be giving them my money next year.

Discount card

I have a discount card that I have paid for but the App was me to subscribe to search for campsites. I don’t understand. Do I need 2 subscriptions Think I will stick to Google next year My fault app developer contacted me and pointed out I had to use the CamperContact card

Confusing

This app is confusing to use. There seems to be lots of good sites but searching is difficult. Am sticking to Pitchup for now.

Customer service slow

2nd year of membership and they have changed the app and I now can’t access it. Customer service slow to non existent. All I want to be able to do is access the app for which I have paid. Seriously unimpressed now and have just downloaded ‘search for sites’ on the advice of others If someone from ACSI cares to proactively contact me and resolve the issues I am experiencing then that may help change my opinion! In response to the comment back from ACSI, If it was that “obvious” then why is social media full of people equally confused ?? Go onto some of the camping Facebook groups and read some of the problems people are having. I am not alone. If you can’t find any then let me know I’d be happy to add some screenshots to my review.

Crashes and lost subscriptions

App crashes constantly. Have had to delete and re install. Now App seems to work but it does not recognise my subscriptions!!!

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Grossing	Netherlands Travel	3
Top Grossing	Sweden Travel	5
Top Grossing	Denmark Travel	8
Top Grossing	Belgium Travel	11
Top Grossing	Finland Travel	12

View All (31)

Keywords

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