ACSI Campsites Europe

Given the number of negative reviews it is surprising this app does not have a facility for potential users to view details of sites on offer. Also as someone who is only likely to travel once or twice a year I feel it is short sited to make subscriptions renew automatically; it would be better to allow users the option to set up repeat subscription once they are members and have judged the usefulness.5

Probably one of the most difficult apps I use

Over a period of 2 hours I tried to sign up to the Motorhome subscription- it is not easy and in the end I gave up - you just go round in circles- why make it so difficult for potential new customers to sign up

Since my original post I have have moved to Switzerland where I have been able to log back into my account and recover all the previously downloaded data. Why this wouldn’t work on a French campsite with reasonable wifi I don’t know. The App is now working as advertised. I have increased the stars to 3, but I am not convinced there is much to gain having the app over having the books and card. The books and card are easy to use. I have used the email request form in the App a couple of times which has worked.

Dreadful app and a con. Charges apply and cannot be cancelled. There is no option to stop subscription. Email ignored

Having logged out of the app because it kept telling me I was offline (even though I’m not) now I have lost all the offline content I had downloaded for a months trip in Europe because the app just says - you are offline. Obviously as this post is getting through, and I am using the internet for all sorts of other things, it’s the app that’s at fault. I have stopped any further payments, I just wish I had only bought one month, not a year.

Having traveled to Western Europe and the Balkans I believed this App would be great - I purchased the book and app but online continues to show I need to register and download the app . I did this at home and believed I was OK, I have since paid again for the app and access to online information but it goes round in circles saying I need to purchase the app even though I have an account - not a good experience, wasting more time and money. So far I wouldn’t recommend it as I haven’t found anything that isn’t already available free on other free apps.

What a terrible user experience! I’ve already purchased the camping card discount product AND their club ID card. I don’t know why because their guide books are a nightmare to navigate and the ID isn’t accepted by many sites I have used - even when their office notices say it is. The fact you have to pay extra if you want to use their their on-line apps is robbery. I’m tempted to call their business model a scam but really profiteering describes them more adequately. I was going to use their three apps to ensure I had full options available but not when I have to pay for three sets of map/sites data (one set for each of their apps). Simply not good enough! Further, why do the apps ‘insist’ on using Apple Pay? Had to use a different on-line route to use my foreign currency card! Their process is so difficult to navigate I began to despair and thought I had wasted my money. My view is DO NOT use this organisation, use CamperContact or Park4Night instead. Just look at the poor reviews and you will see it is not just me who seems to be having issues. I won’t be giving them my money next year.

I have a discount card that I have paid for but the App was me to subscribe to search for campsites. I don’t understand. Do I need 2 subscriptions Think I will stick to Google next year My fault app developer contacted me and pointed out I had to use the CamperContact card

This app is confusing to use. There seems to be lots of good sites but searching is difficult. Am sticking to Pitchup for now.