Aleck: Comms & Rescue Network

We bought four sets for skiing, and not one works without issues such as: - music randomly cutting in and out - being in a live group but not being able to hear the rest of the group unless you’re unmuted (annoying for everyone else) - being in a live group but not being able to hear anyone else at all - app crashing - group members who are live not being visible on map Emailed support multiple times and received no response. When it works it’s great, but for us this was about 20% of the time and even then it didn’t work perfectly.

Bought two sets of punks on kickstarter. Using a set as headphones for music or an ordinary phone call is fine. But when we set the second set up for talking during a bike ride they are useless. Sound is intermittent and broken up, totally impossible to hear what the other person is saying. Cannot turn them off completely. Tried to contact support but received no response whatsoever. So glad I paid for yet another kickstarter promise which fails to deliver and the manufacturer washes their hands of the problem

App looks really clean and the new updated PTT works so well with the Aleck 006 headset. So glad you improved the connection process from the last app, it’s so easy with the step by step setup in app! Great job!

I previously used the Aleck Go app, and I loved the dark mode feature. It was the most useful feature in the app. I now can no longer use my iPhone to call or text, because Siri says “you’ll have to unlock your iPhone first”. This means I have to take off my gloves and get the phone out of my pocket every time I want to use the phone for anything other than an incoming call. Please bring this feature back.

Went through initial pairing. My iPhone saw and paired with the headphones, but the app just hung up on pairing at “open settings”.

It took 35 minutes for apple to even get this app to download on an iPhone 15. It took over 50 attempts and some of them even openly gave the message that this app isn’t available in your country. I live in New York. If someone hasn’t been fired over this, then the company should just cease operations.

The device is paired and app is working but changing the eq settings does nothing. There is no perceivable difference in sound. Since that is the only feature of the app I’m interested in the app is of no use to me and has been deleted from my phone. The sound quality is adequate with factory settings.

I just purchased 2 of these for me and my wife. We can’t even get these things to work right in the house, how do they expect this to work on the mountain?It cuts your music off and you have to get your phone out to open up Pandora to start it back up. Sometimes it turns your mic off sometimes it turns it on. The delay is horrendous. While in party mode, the music is turned down so low you can barely hear it. Absolute trash.

It used to work, now it’s useless for Aleck 006. Last update killed it.

I bought the Aleck 006 to integrate with my daughter’s and my Smith helmets for music. When I tried to download Aleck Go I found it is discontinued. The current app requires registration. I really have no intention of registering for an app and the associated e-mails just for a set of head phones. I’m disappointed that registration is required just to access an equalizer for a set of ski helmet headphones.