The new Aramex global shopper app (powered by Aramex) is all about simplifying your global shopping experience. Now, you can buy online from anywhere in the world and have it delivered straight to your door, even if your preferred retailers don’t ship internationally. Sign-up today to experience a new world of international shopping that is fast, secure & cost effective. Get your own ‘personalized’ shipping address in 26 different countries spread all over the world. With the app, you can easily copy & paste your Aramex global shopper addresses and unique AGS account number, real-time package updates, notifications and innovative payment options for the international shipping fees of your packages.
WHAT’S NEW
1. New Membership Plan FLEX: The new FLEX membership program is the new flexible way to aramex global shopper from any of your favorite cities! FLEX comes with all sorts of amazing benefits and value, you can check them all out in the table below. Activate AGS FLEX today for only ZAR1500.00 per year and enjoy a new world of unbeatable online shopping.
2. More Payment Options
Activate the Auto Pay feature in just one step and say goodbye to the hassle of logging in to make a payment every time you receive a shipment. Or, you can still choose Pay Now to make an online payment at your convenience. Both features work with PayPal, Credit Cards and others.
3. Enhanced Tracking and Notifications
Get important notifications on your online orders, from the moment we receive them at our facilities, all the way to delivery at your door.
4. Copy & Paste your Unique AGS Account Number and addresses worldwide.
Simply copy and paste any of your Aramex global shopper addresses on your favorite website during checkout, including your Unique AGS Account Number. Less time spent typing, means more time for global shopping!
* Terms and Conditions apply
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Aramex Global Shopper FAQ
Is Aramex Global Shopper free?
Yes, Aramex Global Shopper is completely free and it doesn't have any in-app purchases or subscriptions.
Is Aramex Global Shopper legit?
🤔 The Aramex Global Shopper app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote
How much does Aramex Global Shopper cost?
Aramex Global Shopper is free.
What is Aramex Global Shopper revenue?
To get estimated revenue of Aramex Global Shopper app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
2.6 out of 5
5 ratings in United States
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Aramex Global Shopper Reviews
Shocking service, very bad experience
Do NOT use Aramex Global Shopper. Customer service out of 10 is -10. Using this service was the worst, most expensive experience of my life. Customs and delivery fees shouldn’t result in being charged double what the item cost to buy online. Total ripoff artists, DO NOT SIGN UP. I used them twice, once for UK to South Africa (6 months later my goods are still in UK and I have to fly there to fetch them myself) and then I thought “maybe it’s me?” : my online purchase via Global Shopper from USA to South Africa:
price of goods (invoice): $615/ZAR10897
Aramex charges (delivery):ZAR3496
Aramex charges for customs/admin:ZAR5906
Aramex joining cost: ZAR1500
So basically the goods I purchased cost me double what I paid for the goods online (customs charges in South Africa should be 15% of cost price, not 55% of cost price of goods!).
It also took me over 93 emails back and forth over eight weeks, countless attempts via the app and the phone and much grief and time to eventually get my goods delivered to me (I simply gave up on the overpayment factor, I just wanted my shoes!). As for customer service- many of the service agents work two weeks at home, two weeks at work. Good luck trying to get any follow through any time the customer service agent you think is dealing with your case happens to be “working from home” that week.
I wish I’d read these reviews before signing up because a year previously another customer had the exact same experience as me.
Save yourself time, money and much stress DO NOT USE Aramex Global Shopper. It would have been cheaper to fly to the country, buy and fly back with the shoes.
Scam
This thing is a scam, downloaded the app, asked for money but every time I log a fault with support then I never get any
Where is customer support
1 Searches aren’t working eg try adding a new delivery address, type in your city and nothing happens
2 Nowhere in the app can I contact someone for support (as things aren’t working as expected within the app)
No customer service
If you are in South Africa, don’t bother. They don’t answer their phones, and when they do, they are clueless. My package is stuck in customs for 10 days now. They want split invoices from Amazon for each box, that Amazon cannot give. Staff incompetent.
No Responses To Queries. Ever!
I'm using this app for the first time and it's been a grim experience... My Amazon order was delivered to the Aramex Springfield facility 7 days ago and the app is indicating I only have activity on my account for 2 days.
I try to send in-app queries and separate queries to an email address - besides auto-responses, I get nothing.
I provided the requested commercial invoice and billing currency information on day 4 after the Amazon delivery and, despite this, I see no discernible progress.
Now my confidence levels are low and I'm ready for a fight...
Updates causing issues
The app used to work fine until I updated it. Now it’s slow, it doesn’t want to load, it times out etc etc. I have to use the website now and have deleted the app
Packages not showing
This app is great however sometimes my incoming packages just disappear and I have to log in online which defeats the purpose of downloading an app
Rate Calculator Fixed!
Thanks for listening and resolving the rate calculator bug. App is a pleasure to use.
A polished you-know-what
This version of the App looks good and on first appearance seems user friendly but is in fact, complete rubbish. Every refresh on any page like Account or Packages for example fails to load. Have to keep resorting to the mobile web page to get updates and make payments etc.
Much better UX
So cool that I can now pay Customs charges on the App..
Much better user experience - Well done!!
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