Zero customer service
Hailed a cab, it didn’t collect me, must have picked someone else up instead and charged me for their ride!!! Tried to dispute the charge several times and have had zero response. Avoid at all cost!
1 out of 5
3 ratings in United Kingdom
Hailed a cab, it didn’t collect me, must have picked someone else up instead and charged me for their ride!!! Tried to dispute the charge several times and have had zero response. Avoid at all cost!
I tried registering and nothing happens. Won’t let me connect to Facebook or when I sign up with email it doesn’t send code to phone. Waste of time to down load.
Can’t hail a taxi, useless app 😱
Constant SSL error
Managed to register but can’t pay. Driver says he hasn’t received a single job from it. No wonder!
I downloaded this in a cab in New York in order to pay. I set it up, verified my phone number and added a credit card - so far so good. Then I followed the instructions to enter the 7th digit taxi pairing number displayed in the taxi's TV screen during the ride, but each time I try that I get a message "sorry, there was an error". Not very useful.
Some trips it just says ‘something went wrong’ needs a bug fix overhaul
Amazing service .
I can't download it because it says I keep typing in an invalid number to register. It's the right one!
First off the app itself is easy to use and works well. However, I've had two bad experiences during a recent trip to New York with a broken foot where the bookings weren't honoured by the drivers. One driver had picked up another passenger en-route and claimed he hadn't accepted the booking while the other was never heard from. I wouldn't use this service again.
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