Ash - insta story maker

Horrible experience. The app automatically signs you up to the annual subscription upon downloading. App was frozen from the start so I deleted the app and a few days later had $60aud taken out of my account without my knowledge. I emailed and requested a refund as the app was broken and still took a large amount of money once deleted and I was basically refused and told that I should have cancelled and not signed up although I stated that it automatically does and the app didn’t work.

I downloaded it and can not do anything except subscribe for the 7 days free, I did because I wanted to open the app, but I ended up paying one year fee. I want my money back, please advise someone I can talk to.

Am disappointed. I signed up for the free trial except the app would not load, I didn’t enter the app once. It then automatically signed me up for an annual subscription and took $60 Aud out of my account. I would have potentially signed up for a monthly subscription but not an annual. Please advise if there is someone I can speak to at customer support.

I’m a little bit disappointed I’ve been charged seconds after entering into a trial.. what the heck?

Have to sign up to a 7 days free trial before using, and would automatically pay after the the trial is up, if not cancelled before then. Would prefer to see and test the app before making that commitment.

Deleted it right away after knowing I had to pay and couldn’t even have a play around.

I love the templates and color palettes! I would love to make a premium purchase or annual subscription but it’s only allowing me to do a weekly one.

They said I can do a 3-day free trial. I confirmed and then at midnight I got a charge on my card for the subscription price. Not happy. Please don’t false advertise. Will not be using this again.

太极功夫

Definitely recommend getting the plus feature, you can’t really do much without it.