Dice not random and uses bots
If you play long enough, you’ll start noticing that the dice start favoring your opponent and breaking all laws of statistics. Your opponent might get four 6-6 in a row, for example. Then, whenever you start a winning streak, the game will face you against bots (look for bogus profile pics) and you’ll lose all your chips. Never accept a double from bots. I’ve been playing backgammon for 50 years and can guarantee you this game is a scam, no matter what the developers say.