I placed a bet last night on the Canterbury bulldogs to beat the Cronulla sharks, the bulldogs won the game and then got put down saying they lost on my parlay ? The live chat option is just a automatic robot which isn’t helpful at all !!

There is no way to contact these guys all you can do is talk to a chat bot that doesn’t fix any problems whatsoever. I tried to withdraw money to my debit card and it failed. My $300 is now not in my betting account or my bank account. No idea where it has gone and have no way to contact anybody about it. Their support email is also non existent anymore.

I do really like the app, but a couple of things I would like to know. I wouldn’t ask, but I see that a developer actually reads and responds to these which I think is great. First one is player props - can they come out a bit earlier? It makes it difficult in my Timezone if I can’t get the night before Second one and one that’s more important to me is bet builder. Why can’t we bet build player props on a single event? I should be able to play a double of my choice rather than the bet your way stuff. I would love to see that added, otherwise I have to place these bets elsewhere (which I currently do)

After having almost no issues verifying my account and depositing money from my visa I cannot for the life of me withdraw funds onto the same card. To make matters worse the support email isn’t monitored in New Zealand and there is no phone number to contact, there live chat also does not work meaning me and any new customers potentially cannot withdraw winnings. This is a shame because the User interface is actually supberb yet it seems like this is rigged purposefully to make withdrawl impossible in New Zealand. I would expect this from a seedy scam betting website not a billion dollar conglomerate like Super Group (the owners) Dispicable.

This app is a scam. Won’t let me withdraw my money. No customer support.

It says the company is legal but they are not letting me withdraw my money from the account and I am stuck with all my money there..look like a scam app

The 2 times I did a bigger withdrawal I got a email saying how my bank account is set up to not accept payments from them even tho I’ve made so many withdrawals and it gave me the steps to fix it but it never worked so 2 too many times I’m never using this again and trust this app with your money at your own risk.

Customer service could be better for such a huge company not letting me withdrawal to my account is the worst part

Very poor customer service and ability to reach them when the app isn’t functioning properly, which is more often than not. Having to wait hours to any kind of help online and the app constantly not giving the prizes or crediting them to your account without having to message the online helpers. For such a massive company you’d think they would have all these little things sorted out.

I withdrew money and it show already paid but didn’t get in bank it’s already 2 months.